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2023 Hyundai Santa Cruz recalls, complaints and safety ratings

There are 2 US recalls for the 2023 Hyundai Santa Cruz, including 1 urgent (do not drive or park outside), and 2 in Canada. Owners filed 79 complaints with NHTSA, most often about power train. Its best NHTSA overall crash rating is 5 stars.

2US recalls
1urgent recalls
79owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Park outside

Trailer hitches

2023-03-17 · campaign 23V181000 · 584,784 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk and remedy

Risk: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Structure: critical fasteners

2023-01-31 · campaign 23V038000 · 16,104 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

Risk and remedy

Risk: A detached roof molding could become a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace, or secure the roof moldings, as necessary, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 241.

Canadian recalls (2)

Show 2 Canadian recalls

Label

2024-09-23 · campaign 2024-552

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.

Electrical

2023-03-17 · campaign 2023-147

Issue: Certain vehicles may be equipped with a 4-pin accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit that can cause the control module to overheat. Note: This recall only affects Hyundai Genuine 4-pin tow hitch wiring harness kits with the part number S2F67-AC401. These kits may have been ordered at the time of a vehicle purchase or purchased separately from a dealer as an aftermarket accessory. Safety Risk: A short circuit can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and instruct you to bring your vehicle to a dealership to inspect the vehicle for a trailer wiring harness kit. If necessary, the dealer will install a 15A fuse and a wire extension kit. Hyundai advises that if your vehicle has a tow hitch harness installed, you should park it outdoors, and away from other vehicles or structures until the recall repairs have been completed.

Owner complaints (79)

Owners filed 79 complaints with NHTSA about the 2023 Hyundai Santa Cruz (2 crashes, 3 fires, 1 injuries reported). Among 5 model years of this model, it ranks #2 for the most complaints (median 35).

Most-reported problemComplaints
Power train25
Engine20
Electrical system14
Unknown or other10
Vehicle speed control6
Forward collision avoidance6
Fuel/propulsion system6
Service brakes5

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2023 Hyundai Santa Cruz.

VersionOverallFrontalSideRollover
2023 Hyundai Santa Cruz PU/CC FWD5★5★5★4★
2023 Hyundai Santa Cruz PU/CC AWD5★5★5★4★

Fuel economy

EPA ratings for each 2023 Hyundai Santa Cruz version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Santa Cruz AWD 2.5 L Automatic (S8)212523$2,900
Santa Cruz AWD 2.5 L Automatic (AM-S8)192722$3,050
Santa Cruz FWD 2.5 L Automatic (S8)222623$2,900
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.