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2023 Jeep Grand Cherokee recalls, complaints and safety ratings

There are 23 US recalls for the 2023 Jeep Grand Cherokee, including 1 urgent (do not drive or park outside), and 17 in Canada. Owners filed 407 complaints with NHTSA, most often about electrical system.

23US recalls
1urgent recalls
407owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (23)

Park outside

Electrical system: propulsion system, traction battery

2025-10-30 · campaign 25V741000 · 320,068 vehicles

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk and remedy

Risk: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

Suspension: rear, springs

2026-09-01 · campaign 26V562000 · 328,381 vehicles

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk and remedy

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Power train: automatic transmission, gear position indication (prndl)

2026-06-30 · campaign 26V413000 · 7 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Risk and remedy

Risk: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

Remedy: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

Air bags: air bag/restraint control module, software

2026-05-21 · campaign 26V328000 · 419,035 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk and remedy

Risk: Delayed air bag deployment during a crash increases the risk of injury.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Suspension: rear, springs

2026-01-29 · campaign 26V051000 · 80,620 vehicles

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

Risk and remedy

Risk: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Engine

2025-11-06 · campaign 25V766000 · 117,904 vehicles

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Risk and remedy

Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Electrical system: propulsion system

2025-09-04 · campaign 25V576000 · 91,787 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Risk and remedy

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Seats: mid/rear assembly, head restraint

2025-07-17 · campaign 25V472000 · 121,398 vehicles

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Risk and remedy

Risk: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

Remedy: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

Visibility: defroster/defogger/hvac system, fan/motor

2025-06-26 · campaign 25V430000 · 1,689 vehicles

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk and remedy

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

Air bags: side/window

2024-11-27 · campaign 24V897000 · 14 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk and remedy

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Electrical system: propulsion system, traction battery

2024-09-27 · campaign 24V720000 · 154,032 vehicles

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk and remedy

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Seat belts: critical fasteners

2024-06-13 · campaign 24V434000 · 53 vehicles

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

Risk and remedy

Risk: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.

Over-the-air fix

Back over prevention: sensing system, camera

2024-06-13 · campaign 24V436000 · 1,033,433 vehicles

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Back over prevention: sensing system, camera

2024-04-25 · campaign 24V289000 · 8 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

Back over prevention: sensing system, camera

2024-04-25 · campaign 24V291000 · 2 vehicles

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Remedy: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

Air bags: frontal, driver clockspring/spiral cassette

2024-03-14 · campaign 24V199000 · 38,164 vehicles

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk and remedy

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Exterior lighting: headlights

2024-02-22 · campaign 24V130000 · 9,433 vehicles

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk and remedy

Risk: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

Suspension: front, control arm

2024-02-22 · campaign 24V132000 · 338,238 vehicles

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Risk and remedy

Risk: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Visibility: defroster/defogger/hvac system

2024-02-15 · campaign 24V111000 · 199,143 vehicles

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Risk and remedy

Risk: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

Back over prevention: display function

2023-08-14 · campaign 23V577000 · 162,713 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Suspension: rear, springs

2023-06-08 · campaign 23V413000 · 305,282 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Risk and remedy

Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

Steering: column

2023-05-18 · campaign 23V352000 · 89,372 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Risk and remedy

Risk: A loss of steering control increases the risk of a crash.

Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Equipment: other, labels

2023-05-11 · campaign 23V336000 · 17,108 vehicles

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk and remedy

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

Canadian recalls (17)

Show 17 Canadian recalls

Suspension

2026-09-01 · campaign 2026-418

Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recalls 64A and 20D (Transport Canada recall nos. 2023-336 and 2026-037) may not have been done correctly or may not be effective. As a result, another repair is required. On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A coil spring that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the rear coil spring lower isolators.

Airbag

2026-05-21 · campaign 2026-244

Issue: On certain vehicles, a software problem in the occupant restraint controller could cause the door airbag pressure sensor(s) not to work properly. As a result, the side airbag(s) may not work properly in a crash. Note: This recall affects 2022-2025 Grand Cherokee and 2023-2025 Grand Cherokee L models. Safety Risk: Airbags that don't work properly could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the occupant restraint controller software.

Suspension

2026-01-29 · campaign 2026-037

Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 64A (Transport Canada recall no. 2023-336) may not have been done correctly. As a result, a second repair is required. On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A coil spring that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, repair the rear coil spring assemblies.

Engine

2025-11-06 · campaign 2025-617

Issue: On certain vehicles, the engine may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: An engine failure could cause a sudden loss of power to the wheels and/or increase the risk of a vehicle fire. Both issues could increase the risk of a crash or injury. Corrective actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the powertrain control module software. This software will monitor the engine and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange for the replacement of the engine.

High voltage

2025-10-30 · campaign 2025-595

Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall 95B (Transport Canada recall no. 2024-566) may not be effective. As a result, another repair is required. On certain vehicles, there could be a problem inside the high-voltage battery that can cause a fire, even while parked with the ignition off. Note: This recall only affects 4xe plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2024-566. Safety Risk: The vehicle could catch fire, even while parked and turned off. Corrective Actions: To reduce the safety risk, FCA advises not to charge your vehicle, and to park it outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the high-voltage battery pack software. If necessary, the battery pack will be replaced.

High voltage

2025-09-04 · campaign 2025-453

Issue: On certain vehicles, a software problem in the hybrid control processor could cause a loss of power to the wheels. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing. The corrective actions for this recall are under development.

Seats and restraints

2025-07-17 · campaign 2025-382

Issue: On certain vehicles, the second-row head restraints may not have been manufactured properly. As a result, they may not be able to lock in the upright position. Note: This recall affects both the Grand Cherokee and Grand Cherokee L models. Safety Risk: A head restraint that's not positioned correctly could increase the risk of injury in a crash. Corrective Action: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the second-row head restraints.

Heater and defroster

2025-06-24 · campaign 2025-354 · 180 vehicles

Issue: On certain vehicles, the connector for the blower motor may have been damaged. As a result, the connector could fail and could cause the windshield defrost system not to work properly. This could cause the vehicles not to meet the requirements of Canadian regulations. Note: This recall affects both the Grand Cherokee and Grand Cherokee L models. Safety Risk: A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the blower motor assembly.

High voltage

2024-09-27 · campaign 2024-566

Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall B9A (Transport Canada recall no. 2023-627) may not be effective. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery that can cause a fire, even while parked with the ignition off. Note: This recall only affects 4xe plug-in hybrid (PHEV) models. This recall replaces Transport Canada recall no. 2023-627. Safety Risk: The vehicle could catch fire, even while parked and turned off. Corrective Actions: To reduce the safety risk, FCA advises not to charge your vehicle, and to park it outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the high-voltage battery pack software. If necessary, the battery pack will be replaced.

Visual system

2024-06-13 · campaign 2024-338

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.

Airbag

2024-03-14 · campaign 2024-170

Issue: On certain vehicles, the steering column control module may not have been manufactured properly. As a result, the driver-front airbag may not inflate in a crash. Note: This problem would cause the airbag warning light to turn on. Safety Risk: An airbag that is turned off could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the steering column control module.

Lights and instruments

2024-02-22 · campaign 2024-113 · 836 vehicles

Issue: On certain vehicles, the driver may not be able to turn on the high beam headlamps if the light switch is in the "AUTO" position. Note: This recall affects Grand Cherokee and Grand Cherokee L models. Safety Risk: High beam headlamps that don't turn on may cause reduced visibility and could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle software.

Suspension

2024-02-22 · campaign 2024-116

Issue: On certain vehicles, the bolt(s) for the upper control arm ball joint(s) may have been damaged during production. As a result, the bolt(s) could fail and cause the upper control arm(s) to separate from the knuckle(s). Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: An upper control arm that separates could cause a loss of control and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to replace the upper control arm bolt(s).

Heater and defroster

2024-02-15 · campaign 2024-098

Issue: On certain vehicles, a software problem could cause the windshield defrost system not to work properly. As a result, the vehicles don't meet the requirements of Canadian regulations. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the hybrid control processor (HCP) software.

Visual system

2023-08-14 · campaign 2023-456

Issue: On certain vehicles, a software problem could cause the rearview camera image to not appear on the display screen. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the central vision processing/park assist module software.

Suspension

2023-06-08 · campaign 2023-336

Issue: On certain vehicles, the rear coil springs may not have been installed correctly. As a result, the spring(s) could detach from the vehicle while driving. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A coil spring that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the rear coil spring assemblies, and repair them as necessary.

Steering

2023-05-18 · campaign 2023-292

Issue: On certain vehicles, the intermediate steering shaft may not have been assembled correctly. As a result, the steering shaft could separate from the universal joint and cause a loss of steering. Note: This recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A loss of steering could create the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the intermediate steering shaft.

Owner complaints (407)

Owners filed 407 complaints with NHTSA about the 2023 Jeep Grand Cherokee (16 crashes, 3 fires, 19 injuries, 1 deaths reported). Among 38 model years of this model, it ranks #24 for the most complaints (median 734).

Most-reported problemComplaints
Electrical system182
Engine86
Suspension70
Unknown or other65
Fuel/propulsion system54
Steering44
Forward collision avoidance40
Power train40

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2023 Jeep Grand Cherokee.

VersionOverallFrontalSideRollover
2023 Jeep Grand Cherokee SUV RWD–5★5★–
2023 Jeep Grand Cherokee SUV 4WD–5★5★–

Fuel economy

EPA ratings for each 2023 Jeep Grand Cherokee version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Grand Cherokee 2WD 3.6 L Automatic 8-spd192622$3,050
Grand Cherokee 4WD 3.6 L Automatic 8-spd192622$3,050
Grand Cherokee 4WD 5.7 L Automatic 8-spd142217$4,450
Grand Cherokee 4xe 2.0 L Automatic 8-spd232423$2,900
Grand Cherokee L 2WD 3.6 L Automatic 8-spd192621$3,200
Grand Cherokee L 4WD 3.6 L Automatic 8-spd182521$3,200
Grand Cherokee L 4WD 5.7 L Automatic 8-spd142217$4,450
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.