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2024 Kia EV9 recalls, complaints and safety ratings

There are 7 US recalls for the 2024 Kia EV9, including 1 urgent (do not drive or park outside), and 3 in Canada. Owners filed 210 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 5 stars.

7US recalls
1urgent recalls
210owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (7)

Park outside

Electrical system: propulsion system, traction battery

2026-07-02 · campaign 26V431000 · 8 vehicles

Kia America, Inc. (Kia) is recalling certain 2022-2024 EV6 and 2024 EV9 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.

Risk and remedy

Risk: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 7, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC375. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

Seats: critical fasteners

2024-12-20 · campaign 24V962000 · 22,883 vehicles

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. The second- and third-row seat mounting bolts may be missing.

Risk and remedy

Risk: Seats without mounting bolts may not properly restrain an occupant, increasing the risk of injury.

Remedy: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

Over-the-air fix

Electrical system: software

2024-10-10 · campaign 24V757000 · 14,163 vehicles

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Risk and remedy

Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Parking brake: electrical, control module

2024-09-17 · campaign 24V693000 · 12,400 vehicles

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

Risk and remedy

Risk: A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.

Remedy: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

Structure: interior panels, ceiling

2024-06-04 · campaign 24V400000 · 2,401 vehicles

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

Risk and remedy

Risk: A headliner with inadequate impact protection increases the risk of injury during a crash.

Remedy: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

Seat belts: front, retractor

2024-05-14 · campaign 24V338000 · 4 vehicles

Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles. The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

Risk and remedy

Risk: A seat belt retractor that does not operate as intended increases the risk of injury in a crash.

Remedy: Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

Power train: driveline, differential unit

2024-04-16 · campaign 24V271000 · 8 vehicles

Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

Risk and remedy

Risk: A loss of drive power or differential lock up can increase the risk of a crash.

Remedy: Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

Canadian recalls (3)

Show 3 Canadian recalls

Seats and restraints

2024-12-20 · campaign 2024-775

Issue: On certain vehicles, the bolts that secure the second and/or third-row seat(s) may be missing. As a result, the seat(s) could move or detach in a crash. Safety Risk: A seat that moves or detaches could increase the risk of injury in a crash. Corrective Action: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect all seats and, if necessary, install any missing seat mounting bolts.

Brakes

2024-09-17 · campaign 2024-535

Issue: On certain vehicles, a software problem could cause the remote smart parking assist (RSPA) not to work properly. This problem could lead to reduced braking while using the RSPA feature. Note: This recall only affects EV9 LAND models with Premium or GT-Line packages. Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash and/or injury. Corrective Actions: To reduce the safety risk, Kia recommends that you shouldn't use the RSPA feature until the recall repairs have been completed. Kia will notify owners by mail and advise you to take your vehicle to a dealership to update the integrated electronic parking brake software.

Label

2024-08-15 · campaign 2024-549

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.

Owner complaints (210)

Owners filed 210 complaints with NHTSA about the 2024 Kia EV9 (1 crashes, 2 fires, 4 injuries reported). Among 3 model years of this model, it ranks #1 for the most complaints (median 27).

Most-reported problemComplaints
Electrical system102
Unknown or other39
Forward collision avoidance26
Suspension21
Lane departure20
Vehicle speed control17
Steering14
Wheels14

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2024 Kia EV9.

VersionOverallFrontalSideRollover
2024 Kia EV9 SUV RWD5★4★5★4★
2024 Kia EV9 SUV AWD5★4★5★4★

Fuel economy

EPA ratings for each 2024 Kia EV9 version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
EV9 Long Range AWD Automatic (A1)917583$900
EV9 Long Range AWD GT-Line Automatic (A1)887280$950
EV9 Long Range RWD Automatic (A1)1007889$850
EV9 Standard Range RWD Automatic (A1)997788$850
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.