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2024 Mazda CX-90 recalls, complaints and safety ratings

There are 11 US recalls for the 2024 Mazda CX-90, and 10 in Canada. Owners filed 366 complaints with NHTSA, most often about steering. Its best NHTSA overall crash rating is 5 stars.

11US recalls
0urgent recalls
366owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (11)

Electrical system: instrument panel, fuel gauge

2025-09-02 · campaign 25V568000 · 104,854 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

Risk and remedy

Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Structure: interior panels, dashboard

2024-10-31 · campaign 24V814000 · 80,915 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

Risk and remedy

Risk: An ESU that does not function properly, increases the risk of a crash.

Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

Engine and engine cooling: engine, engine control module (ecu/ecm)

2024-10-31 · campaign 24V815000 · 31,488 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

Risk and remedy

Risk: Loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Power train: automatic transmission, control module (tcm/pcm/tecm)

2024-10-31 · campaign 24V816000 · 38,926 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

Risk and remedy

Risk: An engine that fails to restart increases the risk of a crash.

Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Electrical system: propulsion system, inverter

2024-10-31 · campaign 24V817000 · 14,902 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

Risk and remedy

Risk: Loss of drive power increases the risk of a crash.

Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Forward collision avoidance: automatic emergency braking

2024-05-16 · campaign 24V349000 · 9,914 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

Risk and remedy

Risk: Unexpected braking increases the risk of a crash.

Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.

Steering

2024-01-18 · campaign 24V022000 · 43,454 vehicles

Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

Risk and remedy

Risk: Loss of power steering assist while driving increases the risk of a crash.

Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.

Forward collision avoidance: sensing system, camera

2023-10-26 · campaign 23V718000 · 11,903 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

Power train: automatic transmission, control module

2023-10-26 · campaign 23V719000 · 4,252 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

Risk and remedy

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

Back over prevention: warnings, external/pedestrian alert

2023-08-04 · campaign 23V553000 · 17,600 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Risk and remedy

Risk: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

Suspension: critical fasteners

2023-06-15 · campaign 23V429000 · 18 vehicles

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

Risk and remedy

Risk: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.

Canadian recalls (10)

Show 10 Canadian recalls

Fuel system

2025-09-02 · campaign 2025-447

Issue: On certain vehicles, an incorrect fuel level may be displayed on the instrument cluster. As a result, the driver may be unaware of how much fuel is in the tank, and the vehicle could run out of fuel and stall. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: To reduce the safety risk, Mazda advises that you should refuel before the fuel gauge reaches ¼ level until the recall repairs have been completed. Mazda will notify owners by mail and advise you to take your vehicle to a dealer to update the body control module software.

High voltage

2024-11-01 · campaign 2024-656

Issue: On certain vehicles, a problem with the inverter software could cause the vehicle to enter a fail-safe mode. If this happens, there could be a loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to update the inverter software.

Engine

2024-10-31 · campaign 2024-657

Issue: On certain vehicles, software problems with the powertrain control module (PCM) and engine control module (ECM) could cause the vehicle to enter a fail-safe mode. If this happens, there could be a loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to update the PCM and ECM software.

High voltage

2024-10-31 · campaign 2024-658

Issue: On certain vehicles, software problems with the powertrain control module (PCM) and battery energy control module (BECM) could cause the engine not to restart after a start-stop (i-stop) event. Safety Risk: A vehicle that doesn't restart after a start-stop event could increase the risk of a crash. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to update the PCM and BECM software.

Electrical

2024-10-31 · campaign 2024-659

Issue: On certain vehicles, there could be a software problem with the dash electrical supply unit. As a result, the windshield defroster, the seat belt reminder sound and tell-tale, the 360-degree view monitor and high-voltage battery cooling system may not work properly. Safety Risk: A windshield defroster and/or a 360-degree view monitor that doesn't work could cause reduced visibility and increase the risk of a crash. A seat belt warning that doesn't work correctly may not remind you and/or passengers to buckle your seat belt. Not wearing your seat belt can increase the risk of injury in a crash. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to update the dash electrical supply unit software.

Brakes

2024-05-16 · campaign 2024-281

Issue: On certain vehicles, a software problem could cause the Automatic Emergency Braking system (AEB) to falsely detect an obstacle and activate when it is not needed. If this happens, the system will stop or slow the vehicle down suddenly. Safety Risk: If the AEB system activates with braking when no potential collision is present, it could increase the risk of a crash. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to update the vehicle control module software.

Steering

2024-01-18 · campaign 2024-018

Issue: On certain vehicles, there may be a problem with the steering gear. As a result, there could be a sudden change in steering feel and an increase in steering effort. Safety Risk: A sudden change in steering effort could increase the risk of a crash. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to replace the spring engaging the worm gear in the steering gear assembly and reapply grease to the gear teeth.

Visual system

2023-10-26 · campaign 2023-579

Issue: On certain vehicles, a software problem could cause the rearview camera image to flicker or not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: This recall only affects vehicles equipped with a dynamic guideline rearview monitor and/or the 360-degree monitor. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to update the view monitor control module software.

Powertrain

2023-10-26 · campaign 2023-580 · 505 vehicles

Issue: On certain plug-in hybrid (PHEV) models, a software problem could cause the vehicle to enter a fail-safe mode without warning and cause a loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to update the software for the powertrain and engine control modules.

Lights and instruments

2023-08-04 · campaign 2023-436

Issue: On certain vehicles, the vehicle may make a reverse warning sound when the gear selector is in a position other than reverse. As a result, the vehicles don't meet the requirements of the Canadian regulations. Safety Risk: Audible warnings that don't work correctly could create confusion and increase the risk of injury for pedestrians and cyclists. Corrective Actions: Mazda will notify owners by mail and advise you to take your vehicle to a dealership to reprogram the software for the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier. To minimize the safety risk, Mazda recommends that you should move the shift lever slowly when shifting from 'P' to 'N' or from 'P' to 'D' and pause for at least one second at the 'R' position until the recall repairs are completed.

Owner complaints (366)

Owners filed 366 complaints with NHTSA about the 2024 Mazda CX-90 (8 crashes, 1 fires, 11 injuries reported). Among 3 model years of this model, it ranks #1 for the most complaints (median 35).

Most-reported problemComplaints
Steering193
Engine51
Electrical system40
Unknown or other38
Forward collision avoidance36
Power train31
Vehicle speed control17
Lane departure16

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2024 Mazda CX-90.

VersionOverallFrontalSideRollover
2024 Mazda CX-90-MHEV SUV AWD5★4★5★4★
2024 Mazda CX-90-PHEV SUV AWD5★5★5★4★

Fuel economy

EPA ratings for each 2024 Mazda CX-90 version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
CX-90 4WD 2.5 L Automatic (S8)242725$3,300
CX-90 4WD 3.3 L Automatic (S8)242825$2,700
CX-90 4WD 3.3 L Automatic (S8)232825$3,300
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.