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2024 Audi Q4 e-tron recalls, complaints and safety ratings

There are 4 US recalls for the 2024 Audi Q4 e-tron, and 3 in Canada. Owners filed 22 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 5 stars.

4US recalls
0urgent recalls
22owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Electrical system: propulsion system, traction battery

2026-10-21 · campaign 26V698000 · 9,048 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2024-2025 Q4 E-Tron and Q4 Sportback E-Tron vehicles. The high voltage battery may fail and cause a fire.

Risk and remedy

Risk: A vehicle fire increases the risk of injury.

Remedy: Owners are advised to only charge their vehicles to a maximum of 80% capacity until the repair has been completed. The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2026. Additional letters will be sent once the remedy is available. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 93SK. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 23, 2026.

Electrical system: 12v/24v/48v battery

2025-02-28 · campaign 25V125000 · 13,769 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Risk and remedy

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Exterior lighting: lighting control module, software

2024-05-22 · campaign 24V361000 · 17,797 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk and remedy

Risk: Incorrect headlight control module software may cause the parking lights not to operate as intended when the headlights are turned on and the turn signals are activated, which can reduce vehicle visibility and increase the risk of a crash.

Remedy: Dealers will update the headlight control module with a new data set, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 941L.

Electrical system: propulsion system, charging

2023-12-13 · campaign 23V842000 · 93,196 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Risk and remedy

Risk: An overheated outlet or charging cable can increase the risk of a fire.

Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Canadian recalls (3)

Show 3 Canadian recalls

Electrical

2025-02-28 · campaign 2025-100

Issue: On certain vehicles, the on-board charger (OCDC) could fail. As a result, the 12 V battery will not charge and could cause a loss of power to the wheels. Note: This problem will cause warning lights to turn on and warning messages to display before any loss of power. Safety Risk: A loss of power to the wheels may increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the on-board charger (OCDC).

Lights and instruments

2024-05-22 · campaign 2024-287

Issue: On certain vehicles, a software problem could cause the parking lamps to turn off when the headlights are turned on and a turn signal is activated. As a result, the parking lamps could be difficult to see. Canadian regulations require the parking lamps to stay on constantly when the headlights are turned on. Safety Risk: Parking lamps that do not work properly could make the vehicle less visible to others and could increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the headlight control module software.

Accessories

2023-12-13 · campaign 2023-659

Issue: Under certain conditions, the plug for the 220 V compact vehicle charging cable could become damaged by the house power outlet. As a result, the cable could overheat while charging. Note: This recall only affects electric and plug-in hybrid electric (PHEV) models. Safety Risk: Wiring that overheats could create a fire risk. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to replace the vehicle charging cable. For unsold vehicles, the dealer will remove the charging cable before they are delivered to consumers.

Owner complaints (22)

Owners filed 22 complaints with NHTSA about the 2024 Audi Q4 e-tron (2 crashes, 2 injuries reported). Among 4 model years of this model, it ranks #1 for the most complaints (median 17).

Most-reported problemComplaints
Electrical system15
Service brakes3
Steering2
Forward collision avoidance2
Tires2
Unknown or other2
Power train2
Service brakes, hydraulic1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2024 Audi Q4 e-tron.

VersionOverallFrontalSideRollover
2024 Audi Q4 e-tron SUV AWD5★4★5★4★
2024 Audi Q4 e-tron SUV RWD–4★5★–

Fuel economy

EPA ratings for each 2024 Audi Q4 e-tron version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Q4 40 e-tron Automatic (A1)11294103$750
Q4 50 e-tron quattro Automatic (A1)978793$800
Q4 55 e-tron quattro Automatic (A1)10792100$750
Q4 Sportback 50 e-tron quattro Automatic (A1)1008995$800
Q4 Sportback 55 e-tron quattro Automatic (A1)10792100$750
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.