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2020 Audi Q7 recalls, complaints and safety ratings

There are 5 US recalls for the 2020 Audi Q7, and 3 in Canada. Owners filed 29 complaints with NHTSA, most often about electrical system.

5US recalls
0urgent recalls
29owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (5)

Back over prevention: sensing system, camera

2025-12-19 · campaign 25V900000 · 356,894 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Forward collision avoidance: sensing system, camera

2023-03-29 · campaign 23V212000 · 19 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.

Risk and remedy

Risk: An overheated heating element can increase the risk of a fire.

Remedy: Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.

Fuel system, gasoline: delivery, fuel pump

2022-07-20 · campaign 22V516000 · 49,443 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.

Risk and remedy

Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

Air bags: air bag/restraint control module, software

2021-02-17 · campaign 21V078000 · 26,967 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Risk and remedy

Risk: During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

Structure: body, roof and pillars

2020-10-27 · campaign 20V658000 · 94,144 vehicles

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Risk and remedy

Risk: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Canadian recalls (3)

Show 3 Canadian recalls

Visual system

2025-12-19 · campaign 2025-713

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Audi will notify owners by mail and advise you to take your vehicle to a dealership to update the rearview camera software.

Fuel system

2022-07-20 · campaign 2022-384

Issue: On certain vehicles, the fuel delivery module inside the fuel tank could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This problem could cause the emission control system warning light to turn on. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Audi will contact owners by mail and instruct you to bring your vehicle to a dealership to replace the fuel delivery module.

Airbag

2021-02-17 · campaign 2021-067

Issue: Certain vehicles do not meet a performance requirement of Canadian regulations for crash protection. In particular, the vehicles do not meet the minimum testing requirements for an out of position 6-year old child located on the front passenger seat. Safety Risk: An airbag system that does not meet the performance requirements of Canadian regulations could create an increased risk of injury in a crash. Corrective Actions: Audi will notify owners by mail and instruct you to take your vehicle to a dealer to update the airbag control module.

Owner complaints (29)

Owners filed 29 complaints with NHTSA about the 2020 Audi Q7 (1 crashes, 1 fires, 2 injuries reported). Among 20 model years of this model, it ranks #10 for the most complaints (median 29).

Most-reported problemComplaints
Electrical system11
Engine7
Power train3
Unknown or other3
Service brakes2
Forward collision avoidance2
Engine and engine cooling2
Fuel system, gasoline1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Audi Q7.

VersionOverallFrontalSideRollover
2020 Audi Q7 SUV AWD––5★4★

Fuel economy

EPA ratings for each 2020 Audi Q7 version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Q7 2.0 L Automatic (S8)192321$3,900
Q7 3.0 L Automatic (S8)172118$4,550
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.