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2011 Buick LaCrosse recalls, complaints and safety ratings

There are 4 US recalls for the 2011 Buick LaCrosse, and 3 in Canada. Owners filed 169 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 5 stars.

4US recalls
0urgent recalls
169owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Suspension: rear

2021-12-22 · campaign 21V00F000 · 4,271 vehicles

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Risk and remedy

Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

Suspension: rear

2020-12-21 · campaign 20V764000 · 220,006 vehicles

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

Risk and remedy

Risk: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

Seats: front assembly, power adjust

2014-07-23 · campaign 14V447000 · 414,333 vehicles

General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.

Risk and remedy

Risk: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.

Visibility: defroster/defogger/hvac system, windshield

2011-03-04 · campaign 11V149000 · 10,179 vehicles

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.

Risk and remedy

Risk: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Canadian recalls (3)

Show 3 Canadian recalls

Suspension

2020-12-10 · campaign 2020-615

Issue: On certain vehicles, the protective coating on the rear suspension toe links may chip away. If this happens, the metal can rust and the toe link could break. A broken toe link can affect vehicle stability and could cause a loss of directional control. Note: This recall only affects vehicles that were originally sold or ever registered in areas of heavy road salt usage (Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear suspension toe links and adjuster fasteners.

Seats and restraints

2014-07-23 · campaign 2014-311

On certain vehicles equipped with power height adjustable front seats, a bolt securing the adjuster mechanism may loosen and fall out. This would cause the seat to drop to the lowest vertical adjustment position, which could affect the driver's ability to safety operate vehicle controls as well as cause reduced driver visibility. These issues could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the bolt.

Heater and defroster

2011-03-04 · campaign 2011-103 · 568 vehicles

Certain vehicles fail to conform to Canada Motor Vehicle Safety Standard 103 - Windshield Defrosting and Defogging. Software in the Electronic Climate Control (ECC) module may disable the ability to adjust the Heating, Ventilation, and Air Conditioning (HVAC) system settings. If this happens, the driver will not be able to control the heating, cooling, and ventilation of the vehicle. Loss of windshield defrosting and defogging function may, under certain driving conditions, compromise the driver's ability to see the road and its users, which could result in a crash causing property damage and/or personal injury. Correction: Dealers will reprogram the ECC module.

Owner complaints (169)

Owners filed 169 complaints with NHTSA about the 2011 Buick LaCrosse (15 crashes, 1 fires, 12 injuries reported). Among 15 model years of this model, it ranks #7 for the most complaints (median 130).

Most-reported problemComplaints
Electrical system32
Engine30
Suspension27
Power train19
Service brakes17
Visibility/wiper14
Steering12
Unknown or other12

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2011 Buick LaCrosse.

VersionOverallFrontalSideRollover
2011 Buick Lacrosse 4 DR FWD5★5★5★4★
2011 Buick Lacrosse 4 DR AWD5★5★5★4★

Fuel economy

EPA ratings for each 2011 Buick LaCrosse version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
LaCrosse 2.4 L Automatic (S6)192923$2,900
LaCrosse 3.6 L Automatic (S6)172720$3,350
LaCrosse AWD 3.6 L Automatic (S6)162620$3,350
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.