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2004 Cadillac SRX recalls, complaints and safety ratings

There are 7 US recalls for the 2004 Cadillac SRX, and 7 in Canada. Owners filed 216 complaints with NHTSA, most often about electronic stability control (esc).

7US recalls
0urgent recalls
216owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (7)

Electrical system: ignition

2014-07-02 · campaign 14V394000 · 554,328 vehicles

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk and remedy

Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Power train: automatic transmission

2008-10-09 · campaign 08V527000 · 17,301 vehicles

GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION TURNED OFF.

Risk and remedy

Risk: IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

Vehicle speed control: accelerator pedal

2005-02-09 · campaign 05V046000 · 19,924 vehicles

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.

Risk and remedy

Risk: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.

Air bags

2005-01-20 · campaign 05V024000 · 87,000 vehicles

ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.

Risk and remedy

Risk: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.

Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

Steering: linkages

2004-06-09 · campaign 04V273000 · 41,928 vehicles

ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT, IS POSSIBLE.

Risk and remedy

Risk: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE IS NOT AT SPECIFICATION, THE DEALERS WILL REPLACE THE BALL STUD, THE KNUCKLE, AND THE NUT. IF THE TORQUE IS AT SPECIFICATION, THE DEALERS WILL REPLACE THE NUT/WASHER ASSEMBLY ONLY. THE RECALL WILL BEGIN ON AUGUST 25, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339 OR CHEVROLET AT 1-800-630-2438.

Service brakes, hydraulic: antilock/traction control/electronic limited slip, control unit/module

2004-03-29 · campaign 04V151000 · 11,375 vehicles

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.

Risk and remedy

Risk: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.

Seats

2003-09-29 · campaign 03V346000 · 6,771 vehicles

CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST REQUIREMENTS OF THE STANDARD.

Risk and remedy

Risk: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.

Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.

Canadian recalls (7)

Show 7 Canadian recalls

Electrical

2014-07-02 · campaign 2014-273

On certain vehicles, there is a risk that some drivers may bump the ignition key with their knee and unintentionally move the key from out of the "run" position. If this were to occur, engine power, power braking and power steering would be affected, which would unexpectedly increase steering and brake pedal effort, potentially increasing stopping distances and the risk of a crash causing injury and/or damage to property. The timing of the key movement out of the "run" position, relative to the activation of the sensing algorithm of the crash event, may also result in the airbags not deploying in a subsequent collision, increasing the risk of injury. Correction: Dealers are to remove the key blade from the original flip key/transmitter assemblies provided with the vehicle, and provide two new keys and two key rings for every original key. Important note: Until the correction is performed, drivers should adjust their seat and steering column to allow clearance between their knee and the ignition key.

Other

2008-10-10 · campaign 2008-373 · 693 vehicles

On certain vehicles equipped with an automatic transmission, the transmission shift lever can be moved from the PARK position with the ignition ON and without the operator depressing the brake pedal or in some cases with the ignition turned to OFF. This situation has the potential for the vehicle to roll/move if the shifter is hit accidentally which could result in a crash causing property damages or personal injuries. Correction: Dealers will replace the pawl stopper and a bushing within the shifter assembly.

Other

2005-02-15 · campaign 2005-034

Certain vehicles do not comply with the requirements of CMVSS 124 - Accelerator Control Systems. The Electronic Throttle Control (ETC) accelerator pedal assembly may not return the engine to idle in three seconds or less at low ambient temperatures if either of the two throttle return springs is broken. Correction: Dealers will replace the ETC pedal assembly.

Airbag

2005-01-21 · campaign 2005-015

On certain CTS, CTS-V and SRX vehicles, an interaction between the Sensing and Diagnostic Module (SDM) and the vehicle electrical system may cause the driver's frontal airbag and/or roof rail airbag to deploy when the ignition key is turned to the "ON" position. A person positioned for driving may receive minor injuries, such as abrasions, from contact with the airbag. Correction: Dealers will replace the SDM.

Suspension

2004-06-07 · campaign 2004-206

Certain vehicles were produced with lower control arm ball stud nut/washer assemblies with washers made of the wrong steel material. The washers may fracture and become loose or fall away from the vehicle, reducing clamp load. Separation of the control arm ball stud and steering knuckle, due to disengagement of the tapered attachment and retaining nut, is possible and may occur without prior indication to the vehicle operator. If the control arm separates from the knuckle, the affected corner of the vehicle will drop and the control arm would be forced downward, contacting the wheel. The affected wheel could tilt outward and create a dragging action that would tend to slow the vehicle and create a tendency for the vehicle to turn in the direction of the affected wheel. In extreme situations, the affected wheel assembly could separate from the vehicle. Separation of the wheel assembly would also sever that wheel's hydraulic brake hose and result in diminished braking performance of the vehicle, which could result in a crash. Correction: Dealers will install a new nut and washer, and if required, replace the ball stud and/or steering knuckle.

Brakes

2004-04-01 · campaign 2004-118 · 542 vehicles

On certain vehicles equipped with All-Wheel Drive, the Antilock Brake System (ABS) may temporarily isolate the driver from the foundation brake system for a maximum of 1.25 seconds. This could cause an increase in braking distance, which could result in a crash. Correction: Dealer will reprogram the ABS Electronic Control Unit.

Seats and restraints

2003-09-18 · campaign 2003-228 · 201 vehicles

On certain vehicles, one or both front anchor tabs for the front seats may not be engaged in the floor pan reinforcement slots. In a vehicle crash, the seat(s) could pivot rearward, resulting in possible increased injury to its occupant or a rear seat occupant. Correction: Dealer will ensure that both front anchor tabs are fully seated in the floor pan reinforcement slots.

Owner complaints (216)

Owners filed 216 complaints with NHTSA about the 2004 Cadillac SRX (16 crashes, 2 fires, 17 injuries reported). Among 14 model years of this model, it ranks #7 for the most complaints (median 216).

Most-reported problemComplaints
Electronic stability control (esc)43
Electrical system36
Power train34
Steering25
Engine and engine cooling20
Vehicle speed control17
Service brakes16
Unknown or other15

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2004 Cadillac SRX.

VersionOverallFrontalSideRollover
2004 Cadillac SRX 4-DR. w/SAB––––

Fuel economy

EPA ratings for each 2004 Cadillac SRX version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
SRX 2WD 3.6 L Automatic 5-spd152117$4,850
SRX 2WD 4.6 L Automatic 5-spd141916$5,150
SRX AWD 3.6 L Automatic 5-spd142117$4,850
SRX AWD 4.6 L Automatic 5-spd131915$5,500
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.