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2004 Chrysler Pacifica recalls, complaints and safety ratings

There are 2 US recalls for the 2004 Chrysler Pacifica, and 2 in Canada. Owners filed 896 complaints with NHTSA, most often about structure.

2US recalls
0urgent recalls
896owner complaints
–overall crash rating

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Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Power train: automatic transmission, control module (tcm/pcm/tecm)

2004-03-04 · campaign 04V113000 · 34,561 vehicles

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.

Risk and remedy

Risk: THIS COULD CAUSE A CRASH WITHOUT WARNING.

Remedy: DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel system, gasoline: delivery, hoses, lines/piping, and fittings

2003-11-10 · campaign 03V471000 · 9,579 vehicles

ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.

Risk and remedy

Risk: UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.

Remedy: DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Canadian recalls (2)

Show 2 Canadian recalls

Other

2004-03-08 · campaign 2004-086

On certain vehicles built with the Next Generation Controller (NGC) version 1 Powertrain Control Module, the software protocol used to test the vehicle exhaust gas recirculation (EGR) system may lead to engine stalling during low speed, closed throttle cornering with a cold engine at cold ambient temperature. Correction: Dealer will install revised engine controller software.

Fuel system

2003-11-07 · campaign 2003-271 · 827 vehicles

On certain vehicles, the chassis fuel supply tube may have an improperly formed retention bead. Under certain engine and vehicle dynamic conditions the fuel line may separate, resulting in a fuel leak and an increased risk of a vehicle fire. Correction: Dealer will install a secondary retention clip to the fuel line quick connect.

Owner complaints (896)

Owners filed 896 complaints with NHTSA about the 2004 Chrysler Pacifica (32 crashes, 30 fires, 29 injuries, 2 deaths reported). Among 18 model years of this model, it ranks #3 for the most complaints (median 218).

Most-reported problemComplaints
Structure323
Engine141
Suspension125
Engine and engine cooling117
Electrical system109
Power train96
Steering50
Fuel system, gasoline42

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2004 Chrysler Pacifica.

VersionOverallFrontalSideRollover
2004 Chrysler Pacifica 4-DR. w/SAB–––4★

Fuel economy

EPA ratings for each 2004 Chrysler Pacifica version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Pacifica 2WD 3.5 L Automatic 4-spd152117$3,950
Pacifica AWD 3.5 L Automatic 4-spd152017$3,950
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.