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Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (11)
Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk and remedy
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Electrical system: wiring, connectors/plugs/receptacles
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk and remedy
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Electrical system: 12v/24v/48v battery
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Risk and remedy
Risk: A loss of power steering assist or a stall can increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Electrical system: wiring, front underhood
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk and remedy
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Equipment: electrical, anti-theft devices
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Risk and remedy
Risk: If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
Remedy: Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Electrical system: software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical system: software
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Risk and remedy
Risk: An engine stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.
Seat belts: rear/other
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Risk and remedy
Risk: Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Power train: driveline, differential unit
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Risk and remedy
Risk: A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
Remedy: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
Service brakes, hydraulic: foundation components, hoses, lines/piping, and fittings
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk and remedy
Risk: The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
Remedy: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
Seat belts: rear/other
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
Risk and remedy
Risk: If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
Canadian recalls (15)
Show 15 Canadian recalls
Label
2024-08-15 · campaign 2024-548
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
High voltage
2024-07-18 · campaign 2024-412
Issue:
On certain vehicles, the recall repairs completed by an FCA dealer during recall Z11 (Transport Canada recall no. 2022-063) may not be effective. As a result, a second repair is required.
On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit.
Note: This recall only affects plug-in hybrid (PHEV) models.
Safety Risk:
A short circuit can create the risk of a fire, even while the vehicle is parked and turned off.
Corrective Actions:
To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.
Electrical
2023-01-18 · campaign 2023-008
Issue:
On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut down and cause a sudden loss of power to the wheels.
Safety Risk:
A sudden loss of power to the wheels could increase the risk of a crash.
Corrective Actions:
FCA will notify owners by mail and instruct you to take your vehicle to a dealership to update the power inverter module (PIM) and, if necessary, update the instrument panel cluster software.
High voltage
2022-02-11 · campaign 2022-063
Issue:
On certain Pacifica Hybrid models, there could be a problem inside the high-voltage battery assembly that can cause a fire, even while parked with the ignition off.
Safety Risk:
The vehicle could catch fire, even while parked and turned off.
Corrective Actions:
FCA Canada will notify owners by mail advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly. FCA advises not to recharge your vehicle, and to park it outdoors and away from other vehicles or structures until the recall repairs have been completed.
Electrical
2020-06-10 · campaign 2020-254
Issue:
On certain Plug-In Hybrid Electric Vehicles (PHEV), there could be a problem with the connection at the 12 volt battery isolator post. As a result, the connection could build a high-resistance and overheat.
Note: This connection is located on the floor behind the driver's seat.
Safety Risk:
A high-resistance connection could cause a fire. This can happen even if the vehicle is parked.
Corrective Actions:
FCA will notify owners by mail and instruct you to take your vehicle to a dealer to install a gasket on the 12 volt battery isolator post. Additionally, the dealer will also inspect the isolator post connection joint and, if necessary, replace the isolator post and 12 volt electrical cables.
Note: FCA advises you to take the following precautions until the final repairs are completed:
- Do not park your vehicle inside of a building or structure, or near other vehicles.
- Keep liquids out of the backseat area, including things like beverages, wet items, umbrellas, or bottled liquids that may leak.
Steering
2019-05-10 · campaign 2019-222
Issue:
On certain vehicles equipped with an engine stop/start system, a loose battery connection could cause an intermittent loss of power steering assist and/or a loss of engine power. An intermittent loss of power steering assist could result in sudden changes in steering effort.
Safety Risk:
Sudden changes in steering effort and/or a loss of engine power could increase the risk of a crash.
Corrective Actions:
The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect and clean the battery ground connection.
Engine
2018-10-19 · campaign 2018-574
On certain Plug-in Hybrid Electric Vehicles (PHEV), during auto start, the engine may experience a mis-synchronization, which could cause overheating of the catalytic converter. This could potentially lead to a vehicle fire and/or a loss of motive power, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the power control module (PCM) software to detect and correct the engine mis-synchronization and will inspect the catalytic converter and replace it if necessary.
Powertrain
2018-06-15 · campaign 2018-323
Certain vehicles were built with a manual park release (MPR) cover that may not conform to Canada Motor Vehicle Safety Standard (CMVSS) 114 - Theft Protection and Rollaway Prevention. The MPR could be accessed without the aid of a tool, contrary to the requirements of the standard. Unintentional activation of the MPR could result in inadvertent vehicle movement, which could increase the risk of property damage and/or injury. Correction: Dealers will replace the manual park release cover with one that requires the use of a tool for removal.
Engine
2018-05-17 · campaign 2018-269
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Engine
2018-01-11 · campaign 2018-026
Certain vehicles equipped with the 3.6L engine may experience an engine stall due to a loss of crankshaft position sensor synchronization. This could result in a loss of motive power, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the engine control software.
Seats and restraints
2017-08-31 · campaign 2017-423
On certain vehicles with eight passenger seating, the second-row centre seating position seat belt buckle could cause the left outboard seat belt to become unlatched under certain conditions. If the seat belt were to unlatch with the vehicle in motion, it could increase the risk and/or severity of injury to vehicle occupants in the event of a crash. Correction: Dealers will install a shorter second-row centre seating position seatbelt buckle that corrects the issue.
Structure
2017-08-03 · campaign 2017-381 · 4 vehicles
On certain Vantage Mobility International wheelchair accessible vehicles built on Chrysler Pacifica platforms, the left and right side rear axle pinion mounting brackets could prematurely crack. If the brackets were to crack while the vehicle is in motion, it could affect vehicle handling and stability and could result in loss of control, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the left and right rear axle pinion brackets with redesigned more robust brackets.
Powertrain
2017-06-12 · campaign 2017-301 · 309 vehicles
On certain Plug-in Hybrid Electric (“PHEV”) vehicles, the Power Inverter Module diodes could fail resulting in loss of motive power without warning. A loss of motive power while a vehicle is in motion could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will remedy the affected components.
Brakes
2017-05-30 · campaign 2017-285 · 4 vehicles
On certain Vantage Mobility International wheelchair accessible vehicles built on Chrysler Pacifica platforms, the rear wheel brake lines may have been inverted during the conversion process. This could cause an incorrect application of the Anti-lock Braking System (ABS) under certain circumstances, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and re-route the brake lines as necessary.
Seats and restraints
2016-06-29 · campaign 2016-336 · 47 vehicles
On certain vehicles, the middle passenger overhead seat belt stow clip may fracture, which could trap the latch plate and prevent the use of the seat belts in the center second-row or centre third-row. The inability to use the second or third-row centre seat belt may increase the risk of injury to occupants in the event a crash. Correction: Dealers will replace the second and third row overhead seat belt bezels with a new bezel with improved material properties.
Owner complaints (1,542)
Owners filed 1,542 complaints with NHTSA about the 2017 Chrysler Pacifica (46 crashes, 11 fires, 37 injuries reported). Among 18 model years of this model, it ranks #1 for the most complaints (median 218).
| Most-reported problem | Complaints | |
|---|
| Engine | 525 | |
| Power train | 473 | |
| Electrical system | 395 | |
| Steering | 289 | |
| Unknown or other | 216 | |
| Vehicle speed control | 89 | |
| Service brakes | 83 | |
| Fuel/propulsion system | 70 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2017 Chrysler Pacifica.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2017 Chrysler Pacifica VAN FWD | 5★ | 5★ | 5★ | 4★ |
Fuel economy
EPA ratings for each 2017 Chrysler Pacifica version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Pacifica 3.6 L Automatic 9-spd | 18 | 28 | 22 | $3,050 |
| Pacifica 3.6 L Automatic 9-spd | 19 | 28 | 22 | $3,050 |
| Pacifica Hybrid 3.6 L Automatic (variable gear ratios) | 32 | 33 | 32 | $2,100 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.