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2020 Dodge Durango recalls, complaints and safety ratings

There are 2 US recalls for the 2020 Dodge Durango, and 4 in Canada. Owners filed 56 complaints with NHTSA, most often about exterior lighting. Its best NHTSA overall crash rating is 4 stars.

2US recalls
0urgent recalls
56owner complaints
4★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Air bags: critical fasteners

2021-04-22 · campaign 21V280000 · 2,721 vehicles

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Risk and remedy

Risk: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

Over-the-air fix

Back over prevention: sensing system, camera

2020-09-10 · campaign 20V191000 · 319,610 vehicles

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk and remedy

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Canadian recalls (4)

Show 4 Canadian recalls

Label

2024-08-15 · campaign 2024-548

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Lights and instruments

2021-06-11 · campaign 2021-372

Issue: On certain vehicles, the daytime running lamps (DRLs) will remain on when the driver switches the front fog lamps on. A recent change to Canadian regulations requires the DRLs to turn off when the fog lights are switched on. Safety Risk: Daytime running lamps that stay on in foggy conditions could cause glare and reduced visibility. This could increase the risk of a crash. Corrective Action: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the body control module.

Seats and restraints

2021-04-23 · campaign 2021-239 · 290 vehicles

Issue: On certain vehicles, the side airbag curtains may have a loose or missing mounting fastener. As a result, the side airbag curtains may not inflate properly in a crash. A loose or missing fastener may also cause rattling in the headliner area. Safety Risk: A side airbag curtain that does not inflate properly could create an increased risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect for a loose or missing C-pillar fastener for the side airbag curtains.

Visual system

2020-04-06 · campaign 2020-145

Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.

Owner complaints (56)

Owners filed 56 complaints with NHTSA about the 2020 Dodge Durango (3 fires, 5 injuries reported). Among 29 model years of this model, it ranks #23 for the most complaints (median 233).

Most-reported problemComplaints
Exterior lighting23
Electrical system9
Engine7
Unknown or other6
Structure4
Steering3
Service brakes3
Vehicle speed control3

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Dodge Durango.

VersionOverallFrontalSideRollover
2020 Dodge Durango SUV RWD4★4★5★4★
2020 Dodge Durango SUV 4WD4★4★5★3★

Fuel economy

EPA ratings for each 2020 Dodge Durango version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Durango AWD 3.6 L Automatic 8-spd182521$3,200
Durango AWD 5.7 L Automatic 8-spd142217$4,450
Durango RWD 3.6 L Automatic 8-spd192621$3,200
Durango RWD 5.7 L Automatic 8-spd142217$4,450
Durango SRT AWD 6.4 L Automatic 8-spd131915$5,500
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.