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2017 Dodge Journey recalls, complaints and safety ratings

There are 2 US recalls for the 2017 Dodge Journey, and 2 in Canada. Owners filed 202 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 4 stars.

2US recalls
0urgent recalls
202owner complaints
4★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Exterior lighting

2022-09-29 · campaign 22V723000 · 83,453 vehicles

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk and remedy

Risk: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.

Electrical system: software

2018-05-17 · campaign 18V332000 · 4,815,661 vehicles

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk and remedy

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Canadian recalls (2)

Show 2 Canadian recalls

Lights and instruments

2019-08-08 · campaign 2019-388

Issue: On certain vehicles, the front amber side reflex reflector does not meet the requirements of Canadian regulations. Safety Risk: This may cause the vehicle to be less visible to others and could create an increased risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the headlight assemblies.

Engine

2018-05-17 · campaign 2018-269

On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.

Owner complaints (202)

Owners filed 202 complaints with NHTSA about the 2017 Dodge Journey (12 crashes, 7 fires, 13 injuries reported). Among 14 model years of this model, it ranks #9 for the most complaints (median 353).

Most-reported problemComplaints
Electrical system59
Engine44
Power train32
Air bags30
Unknown or other25
Seats21
Vehicle speed control19
Fuel/propulsion system15

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2017 Dodge Journey.

VersionOverallFrontalSideRollover
2017 Dodge Journey SUV AWD4★4★5★4★
2017 Dodge Journey SUV FWD4★4★5★4★

Fuel economy

EPA ratings for each 2017 Dodge Journey version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Journey 2.4 L Automatic 4-spd192521$3,200
Journey 3.6 L Automatic 6-spd172519$3,550
Journey AWD 3.6 L Automatic 6-spd162419$3,550
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.