Is your car affected?
Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (2)
Air bags: frontal
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk and remedy
Risk: An improperly inflated air bag increases the risk of injury in the event of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the driver's frontal air bag module, as necessary, free of charge. The recall is expected to begin on June 13, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16C06.
Steering: electric power assist system
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Risk and remedy
Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Canadian recalls (2)
Show 2 Canadian recalls
Suspension
2019-06-11 · campaign 2019-281
Issue:
On certain vehicles, a buildup of dirt and mud could cause the rear suspension toe links to break. This could result in a sudden loss of vehicle stability. Note: This problem affects vehicles operated in Alberta, Saskatchewan and Manitoba. The unique soil properties in this region could make a toe link more likely to break.
Safety Risk:
A loss of stability could increase the risk of a crash.
Corrective Actions:
The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.
Steering
2015-05-27 · campaign 2015-224
On certain vehicles, a fault in the Electric Power Steering (EPS) system could result in an immediate loss of power steering assist without warning to the driver. This would unexpectedly increase the steering effort force necessary to steer the vehicle at lower vehicle speeds, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will affect repairs as necessary and will reprogram the EPS controller with updated software. In the event that an EPS fault occurs, this updated software would allow for continued EPS function while displaying visual and audible warnings to the driver until the end of the drive cycle.
Owner complaints (144)
Owners filed 144 complaints with NHTSA about the 2011 Ford Flex (5 crashes, 1 fires, 9 injuries, 1 deaths reported). Among 11 model years of this model, it ranks #5 for the most complaints (median 139).
| Most-reported problem | Complaints | |
|---|
| Steering | 57 | |
| Engine | 25 | |
| Power train | 19 | |
| Unknown or other | 11 | |
| Electrical system | 9 | |
| Service brakes | 8 | |
| Engine and engine cooling | 7 | |
| Seats | 7 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2011 Ford Flex.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2011 Ford Flex SUV FWD | – | – | – | 4★ |
| 2011 Ford Flex SUV AWD | – | – | – | 4★ |
Fuel economy
EPA ratings for each 2011 Ford Flex version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Flex AWD 3.5 L Automatic 6-spd | 16 | 22 | 18 | $3,700 |
| Flex AWD 3.5 L Automatic (S6) | 16 | 21 | 18 | $3,700 |
| Flex FWD 3.5 L Automatic 6-spd | 17 | 24 | 19 | $3,550 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.