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Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (4)
Suspension: rear
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk and remedy
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Fuel system, gasoline: delivery, fuel pump
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Risk and remedy
Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Seats
Ford Motor Company (Ford) is recalling certain model year 2014 Ford F-150 and Flex vehicles manufactured March 1, 2014, to May 31, 2014. The affected vehicles were manufactured with a reduced clearance between the seat frame and the seat track assembly. This can cause the Occupant Classification System (OCS) to inaccurately register passenger weight and improperly suppress the passenger front airbag when the passenger seat is occupied by an adult passenger. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."
Risk and remedy
Risk: Improper suppression of the passenger airbag increases the risk of an injury to the seat occupant in the event of a crash necessitating deployment of the front passenger airbag.
Remedy: Ford will notify owners, and dealers will widen the gap between the seat frame and seat track assembly and recalibrate the seat OCS, free of charge. The recall began November 25, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C10.
Power train: axle assembly, axle shaft
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk and remedy
Risk: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Canadian recalls (5)
Show 5 Canadian recalls
Suspension
2020-02-11 · campaign 2020-051
Issue:
On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability.
Note: Vehicles previously repaired under Ford Campaign 19R01 or 19S18 do not require repair under this recall. For the Taurus model, only the SHO Performance Package model is included in this recall.
Safety Risk:
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
Corrective Actions:
The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to install improved rear suspension toe links.
Suspension
2019-06-11 · campaign 2019-281
Issue:
On certain vehicles, a buildup of dirt and mud could cause the rear suspension toe links to break. This could result in a sudden loss of vehicle stability. Note: This problem affects vehicles operated in Alberta, Saskatchewan and Manitoba. The unique soil properties in this region could make a toe link more likely to break.
Safety Risk:
A loss of stability could increase the risk of a crash.
Corrective Actions:
The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.
Powertrain
2016-08-23 · campaign 2016-411
On certain vehicles, the fuel pump electric module may be damaged due to high electrical current loads. This could cause the fuel pump to stop operating, which would result in the engine stalling or failing to start. A loss of motive power could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and, if required, replace the fuel pump electric module. Note: Failure of the fuel pump electric module would cause the malfunction indicator light to illuminate.
Seats and restraints
2014-11-05 · campaign 2014-504
On certain vehicles, a defect in the manually-adjustable seat tracks may cause the occupant classification system to incorrectly register the weight of the seat occupant. This could affect or disable the airbags and other supplemental restraint systems, and could increase the risk of injury to the seat occupant in a crash that warrants airbag deployment and/or other supplemental restraint system function. Correction: Dealers will adjust seat track spacing and recalibrate the occupant classification system.
Powertrain
2014-07-03 · campaign 2014-280
On certain vehicles, the right-side halfshaft retention clip may not have been fully engaged, and could allow the halfshaft to separate. If this were to occur while the vehicle is being driven, it could result in a loss of motive power. If this were to occur while the vehicle is parked on an incline without the parking brake applied, it could result in unintended vehicle movement. Both situations could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect halfshafts for full retention and affect repairs as necessary.
Owner complaints (249)
Owners filed 249 complaints with NHTSA about the 2014 Ford Flex (11 crashes, 2 fires, 10 injuries reported). Among 11 model years of this model, it ranks #3 for the most complaints (median 139).
| Most-reported problem | Complaints | |
|---|
| Steering | 66 | |
| Electrical system | 57 | |
| Fuel/propulsion system | 46 | |
| Suspension | 26 | |
| Unknown or other | 24 | |
| Engine | 22 | |
| Structure | 12 | |
| Power train | 10 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2014 Ford Flex.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2014 Ford Flex SUV AWD | – | – | – | 4★ |
| 2014 Ford Flex SUV FWD | – | – | – | 4★ |
Fuel economy
EPA ratings for each 2014 Ford Flex version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Flex AWD 3.5 L Automatic (S6) | 16 | 23 | 18 | $3,700 |
| Flex AWD 3.5 L Automatic (S6) | 17 | 23 | 19 | $3,550 |
| Flex FWD 3.5 L Automatic (S6) | 18 | 25 | 20 | $3,350 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.