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2015 Ford Flex recalls, complaints and safety ratings

There are 4 US recalls for the 2015 Ford Flex, and 4 in Canada. Owners filed 116 complaints with NHTSA, most often about back over prevention.

4US recalls
0urgent recalls
116owner complaints
–overall crash rating

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Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Back over prevention: sensing system, camera

2025-10-13 · campaign 25V695000 · 1,448,655 vehicles

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk and remedy

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Suspension: rear

2020-02-10 · campaign 20V072000 · 211,207 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk and remedy

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Fuel system, gasoline: delivery, fuel pump

2016-08-25 · campaign 16V621000 · 77,502 vehicles

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk and remedy

Risk: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Parking brake

2015-07-24 · campaign 15V464000 · 7,165 vehicles

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk and remedy

Risk: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

Canadian recalls (4)

Show 4 Canadian recalls

Suspension

2020-02-11 · campaign 2020-051

Issue: On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability. Note: Vehicles previously repaired under Ford Campaign 19R01 or 19S18 do not require repair under this recall. For the Taurus model, only the SHO Performance Package model is included in this recall. Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to install improved rear suspension toe links.

Suspension

2019-06-11 · campaign 2019-281

Issue: On certain vehicles, a buildup of dirt and mud could cause the rear suspension toe links to break. This could result in a sudden loss of vehicle stability. Note: This problem affects vehicles operated in Alberta, Saskatchewan and Manitoba. The unique soil properties in this region could make a toe link more likely to break. Safety Risk: A loss of stability could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.

Powertrain

2016-08-23 · campaign 2016-411

On certain vehicles, the fuel pump electric module may be damaged due to high electrical current loads. This could cause the fuel pump to stop operating, which would result in the engine stalling or failing to start. A loss of motive power could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect and, if required, replace the fuel pump electric module. Note: Failure of the fuel pump electric module would cause the malfunction indicator light to illuminate.

Brakes

2015-07-21 · campaign 2015-321 · 799 vehicles

Certain vehicles fail to comply with the requirements of Canada Motor Vehicle Safety Standard 135 - Brake Systems. During the manufacturing process, the parking brake controller assembly bracket may have been improperly formed. This could result in the pawl to not engage the sector gear during actuation and the parking brake not fully engaging. If the transmission is in Park, there will be no unintended vehicle movement. If the transmission is left in a gear other than Park, and the vehicle is parked on a sufficient slope, a non-functioning parking brake could result in unintended vehicle movement, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will inspect, and if necessary, replace the parking brake control assembly.

Owner complaints (116)

Owners filed 116 complaints with NHTSA about the 2015 Ford Flex (2 fires, 1 injuries reported). Among 11 model years of this model, it ranks #7 for the most complaints (median 139).

Most-reported problemComplaints
Back over prevention34
Steering19
Fuel/propulsion system18
Electrical system13
Unknown or other13
Power train11
Engine11
Suspension7

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2015 Ford Flex.

VersionOverallFrontalSideRollover
2015 Ford Flex SUV AWD–––4★
2015 Ford Flex SUV FWD–––4★

Fuel economy

EPA ratings for each 2015 Ford Flex version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Flex AWD 3.5 L Automatic (S6)172319$3,550
Flex AWD 3.5 L Automatic (S6)162218$3,700
Flex FWD 3.5 L Automatic (S6)182520$3,350
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.