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2018 Ford Transit Connect recalls, complaints and safety ratings

There are 6 US recalls for the 2018 Ford Transit Connect, and 6 in Canada. Owners filed 22 complaints with NHTSA, most often about service brakes. Its best NHTSA overall crash rating is 5 stars.

6US recalls
0urgent recalls
22owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (6)

Back over prevention: sensing system, camera

2025-09-03 · campaign 25V572000 · 1,456,417 vehicles

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk and remedy

Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Back over prevention: software

2025-06-27 · campaign 25V442000 · 200,237 vehicles

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk and remedy

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Visibility: fixed panaramic roof/sky light assembly

2024-04-26 · campaign 24V294000 · 1,315 vehicles

Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Risk and remedy

Risk: A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

Power train: shift linkage/cable/rod

2022-06-10 · campaign 22V413000 · 2,925,968 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk and remedy

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Power train: shift linkage/cable/rod

2021-05-24 · campaign 21V376000 · 192,080 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk and remedy

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Seats

2019-03-22 · campaign 19V229000 · 776 vehicles

TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Risk and remedy

Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.

Canadian recalls (6)

Show 6 Canadian recalls

Visual system

2025-09-03 · campaign 2025-449

Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.

Visual system

2025-06-27 · campaign 2025-360

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.

Structure

2024-04-26 · campaign 2024-247 · 50 vehicles

Issue: On certain vehicles built with a panoramic vista roof, the roof glass may not be properly attached. Over time, the glass can become loose and cause wind noise and water leaks. Eventually, it could separate from the vehicle completely. Note: This recall is an expansion of Ford recall 16S35 (Transport Canada recall nos. 2016-474 and 2021-776) and 20S22 (Transport Canada recall no. 2020-204). Safety Risk: A glass roof that detaches from the vehicle could create a hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to remove, clean, and reinstall the panoramic roof glass.

Powertrain

2022-06-13 · campaign 2022-311

Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.

Powertrain

2021-05-24 · campaign 2021-309

Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Note: This recall only affects vehicles equipped with a 2.5 L engine and 6F35 (6 speed) transmission. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.

Airbag

2017-11-28 · campaign 2017-578 · 43 vehicles

Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standards (CMVSS) 226 - Ejection Mitigation. A tear in the fabric of the side curtain airbag may occur during deployment, which could cause the duration of the side curtain airbag’s inflation to be shorter than intended. This would result in the air bag not meeting the requirements of the standard and, in the event of a crash warranting deployment of the side curtain airbag, the risk of injury would be increased. Correction: Dealers will replace the driver and passenger aside curtain airbags.

Owner complaints (22)

Owners filed 22 complaints with NHTSA about the 2018 Ford Transit Connect. Among 14 model years of this model, it ranks #11 for the most complaints (median 32).

Most-reported problemComplaints
Service brakes5
Steering5
Unknown or other4
Power train3
Electrical system2
Visibility2
Vehicle speed control2
Visibility/wiper1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2018 Ford Transit Connect.

VersionOverallFrontalSideRollover
2018 Ford Transit Connect Wagon FWD5★4★5★4★
2018 Ford Transit Connect VAN FWD–4★5★–

Fuel economy

EPA ratings for each 2018 Ford Transit Connect version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Transit Connect Van 2WD 2.5 L Automatic (S6)202723$2,900
Transit Connect Van FFV 2.5 L Automatic (S6)202723$2,900
Transit Connect Wagon FFV 2.5 L Automatic (S6)192722$3,050
Transit Connect Wagon FWD 2.5 L Automatic (S6)192722$3,050
Transit Connect Wagon LWB FFV 2.5 L Automatic (S6)192722$3,050
Transit Connect Wagon LWB FWD 2.5 L Automatic (S6)192722$3,050
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.