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2020 Jaguar I-Pace recalls, complaints and safety ratings

There are 8 US recalls for the 2020 Jaguar I-Pace, including 4 urgent (do not drive or park outside), and 6 in Canada. Owners filed 62 complaints with NHTSA, most often about electrical system.

8US recalls
4urgent recalls
62owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (8)

Park outside

Electrical system: propulsion system, traction battery

2024-03-07 · campaign 24V183000 · 258 vehicles

Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.

Risk and remedy

Risk: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Dealers will replace the high-voltage battery, free of charge. Owner notification letters were mailed June 26, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369 and will need to have the new remedy completed.

Park outside

Electrical system: propulsion system, traction battery

2024-02-08 · campaign 24V085000 · 100 vehicles

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.

Risk and remedy

Risk: A high-voltage battery that overheats increases the risk of a fire.

Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete and for 30 days after the repair has been completed. The battery energy control module software will be updated by a dealer. Repairs will be performed free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Jaguar's customer service at 1 -800-452-4827. Jaguar's number for this recall is H471. These vehicles were previously recalled for this same issue under recall number 23V-369 and will need to have the new remedy performed.

Park outside

Electrical system: propulsion system, traction battery

2023-10-19 · campaign 23V709000 · 501 vehicles

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.

Risk and remedy

Risk: The high-voltage battery overheating increases the risk of a fire.

Remedy: Owners are advised to park and charge their vehicle outside and away from structures until the recall repair is complete, and for 30 days after the repair has been completed. Dealers will update the battery energy control module software, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H459.

Park outsideOver-the-air fix

Electrical system: propulsion system, traction battery

2023-05-25 · campaign 23V369000 · 6,422 vehicles

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

Risk and remedy

Risk: The high-voltage battery overheating increases the risk of a fire.

Remedy: Owners are advised to park and charge vehicle outside and away from structures until the recall repair is complete. The battery energy control module software will be updated by a dealer, or through an over-the-air (OTA) update. In addition, battery modules will be replaced as necessary. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2023. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H441.

Over-the-air fix

Electrical system: propulsion system, traction battery

2026-02-05 · campaign 26V067000 · 2,278 vehicles

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.

Risk and remedy

Risk: A high voltage battery that overheats increases the risk of a fire.

Remedy: Owners are advised to park outside and away from structures, charge outside, and limit their charge to a maximum of 90% until the recall repair is complete. As an interim repair, the battery software will be updated by a dealer, or through an over-the-air (OTA) update to limit the state of charge to 90%. The final remedy is currently under development. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed April 2, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's numbers for this recall are H570, H571, and H572. This recall replaces NHTSA recall numbers 23V369, 23V709, and 24V085. Vehicles repaired under one or more of the previous recalls will need to have the new remedy completed.

Electrical system: propulsion system, traction battery

2024-02-08 · campaign 24V086000 · 2 vehicles

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.

Risk and remedy

Risk: Electrical arcing increases the risk of a fire.

Remedy: Dealers will inspect and repair the busbar fasteners and replace any damaged components as necessary, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact Jaguar's customer service at 1-800-452-4827. Jaguar's number for this recall is H468.

Seats

2020-02-13 · campaign 20V082000 · 1 vehicles

Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.

Risk and remedy

Risk: In the event of a crash, the seat may not properly secure the occupant, increasing their risk of injury.

Remedy: Jaguar will notify the owner, and a dealer will replace the front passenger seat assembly, free of charge. The recall began March 25, 2020. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H282.

Service brakes

2019-05-09 · campaign 19V351000 · 3,083 vehicles

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk and remedy

Risk: A delay in deceleration, increases the distance needed to stop and the risk of a crash.

Remedy: Jaguar will notify owners, and dealers will update the software to reduce the delay, free of charge. The recall began June 12, 2019. Owners may contact Jaguar customer service at 1-800-637-6837. Jaguar's number for this recall is H213.

Canadian recalls (6)

Show 6 Canadian recalls

High voltage

2026-02-05 · campaign 2026-049 · 448 vehicles

Issue: On certain vehicles, the recall repairs completed by a Jaguar dealer during Transport Canada recall nos. 2023-302, 2023-564 and 2024-073 may not be effective. As a result, another repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: To reduce the safety risk, Jaguar recommends that you charge and park your vehicle outside and away from other vehicles or buildings until the recall repairs are completed. As an interim repair, a dealer will update the vehicle software to limit the maximum charge setting at 90% until the recall repairs are available. Once the final repair is available, Jaguar will notify you by mail. The corrective actions for this recall are under development.

High voltage

2024-02-08 · campaign 2024-073 · 9 vehicles

Issue: On a small number of vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Jaguar will notify owners by mail and advise you to take your vehicle to a dealership to install a software update for the battery energy control module. This software will monitor the high-voltage battery and warn you if it detects a problem. If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack. Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

High voltage

2023-10-19 · campaign 2023-564 · 57 vehicles

Issue: On certain vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Jaguar will notify owners by mail and advise you to take your vehicle to a dealership to install a software update for the battery energy control module. This software will monitor the high-voltage battery and warn you if it detects a problem. If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack. Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

Heater and defroster

2023-07-27 · campaign 2023-413 · 11 vehicles

Issue: On certain vehicles, the high-voltage coolant heater could fail. If this happens, you may experience reduced cabin heat, and the windshield defrost system may not work properly. Note: This recall only affects vehicles without a heated windshield. Safety Risk: A windshield defroster that doesn't work may cause reduced visibility and increase the risk of a crash. Corrective Actions: Jaguar Land Rover will notify owners by mail and advise you to take your vehicle to a dealership to replace the high-voltage coolant heater.

Over-the-air fix

High voltage

2023-05-25 · campaign 2023-302 · 648 vehicles

Issue: On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Jaguar will notify owners by mail and provide a software update for the battery energy control module. Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed. For 2021 and newer vehicles, Jaguar send a wireless over-the-air software update to each vehicle. For 2019 and 2020 models, Jaguar will instruct you to schedule an appointment to have the update performed by a dealer. This software will monitor the high-voltage battery and warn you if it detects a problem. If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack.

Brakes

2019-05-09 · campaign 2019-219 · 378 vehicles

Issue: If there is a failure of the electrical regenerative braking system, there may be a delay before the brakes apply. Safety Risk: Reduced braking could cause extended stopping distances and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to update the vehicle software.

Owner complaints (62)

Owners filed 62 complaints with NHTSA about the 2020 Jaguar I-Pace (1 crashes, 1 fires reported). Among 6 model years of this model, it ranks #2 for the most complaints (median 24).

Most-reported problemComplaints
Electrical system48
Unknown or other11
Engine9
Fuel/propulsion system8
Service brakes5
Forward collision avoidance3
Steering2
Power train1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Jaguar I-Pace.

VersionOverallFrontalSideRollover
2020 Jaguar I-PACE SUV AWD––––

Fuel economy

EPA ratings for each 2020 Jaguar I-Pace version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
I-Pace Automatic (A1)807276$1,000
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.