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2020 Jeep Cherokee recalls, complaints and safety ratings

There are 3 US recalls for the 2020 Jeep Cherokee, and 4 in Canada. Owners filed 334 complaints with NHTSA, most often about power train. Its best NHTSA overall crash rating is 4 stars.

3US recalls
0urgent recalls
334owner complaints
4★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (3)

Power train

2026-05-07 · campaign 26V290000 · 61,711 vehicles

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Risk and remedy

Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Over-the-air fix

Back over prevention: sensing system, camera

2020-09-10 · campaign 20V191000 · 319,610 vehicles

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk and remedy

Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

Steering: rack and pinion, rack

2019-08-29 · campaign 19V637000 · 5,294 vehicles

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Risk and remedy

Risk: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Canadian recalls (4)

Show 4 Canadian recalls

Powertrain

2026-05-07 · campaign 2026-224

Issue: On certain vehicles, the power transfer unit (PTU) could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain vehicles equipped with a two-speed PTU. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: FCA Canada will notify owners in writing. The corrective actions for this recall are under development.

Label

2024-08-15 · campaign 2024-548

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Visual system

2020-04-06 · campaign 2020-145

Issue: On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear. Safety Risk: A driver that is distracted could have an increased risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.

Steering

2019-08-30 · campaign 2019-440 · 346 vehicles

Issue: Certain vehicles may have been built with a gear in the steering rack that was not properly hardened. As a result, the gear could break and cause a loss of steering. Safety Risk: A loss of steering control could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the steering gear.

Owner complaints (334)

Owners filed 334 complaints with NHTSA about the 2020 Jeep Cherokee (9 crashes, 7 fires, 9 injuries reported). Among 34 model years of this model, it ranks #15 for the most complaints (median 233).

Most-reported problemComplaints
Power train199
Engine46
Unknown or other37
Electrical system35
Service brakes25
Steering22
Fuel/propulsion system10
Forward collision avoidance10

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Jeep Cherokee.

VersionOverallFrontalSideRollover
2020 Jeep Cherokee SUV FWD4★4★5★4★
2020 Jeep Cherokee SUV 4WD4★4★5★4★

Fuel economy

EPA ratings for each 2020 Jeep Cherokee version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Cherokee 4WD 2.0 L Automatic 9-spd212924$2,800
Cherokee 4WD 2.4 L Automatic 9-spd212924$2,800
Cherokee 4WD 3.2 L Automatic 9-spd192722$3,050
Cherokee 4WD Active Drive II 2.0 L Automatic 9-spd202723$2,900
Cherokee 4WD Active Drive II 3.2 L Automatic 9-spd182621$3,200
Cherokee FWD 2.0 L Automatic 9-spd233126$2,600
Cherokee FWD 2.4 L Automatic 9-spd223125$2,700
Cherokee FWD 3.2 L Automatic 9-spd202923$2,900
Cherokee Trailhawk 4WD 2.0 L Automatic 9-spd202622$3,050
Cherokee Trailhawk 4WD 3.2 L Automatic 9-spd182421$3,200
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.