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Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (3)
Engine and engine cooling
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Risk and remedy
Risk: An engine stall can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Fuel system, diesel: delivery, fuel pump
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Risk and remedy
Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Over-the-air fixBack over prevention: sensing system, camera
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk and remedy
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Canadian recalls (6)
Show 6 Canadian recalls
Label
2024-08-15 · campaign 2024-548
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Engine
2023-06-08 · campaign 2023-338
Issue:
On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it.
Note: Vehicles included in FCA recall W58 (Transport Canada recall 2020-371) are not part of this recall.
Safety Risk:
A sudden loss of engine power could increase the risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module. This update will help maintain engine power if the crankshaft position signal is lost.
Fuel system
2022-06-09 · campaign 2022-303
Issue:
On certain vehicles equipped with a 3.0 L diesel engine, the high-pressure fuel pump could fail. If this happens, you may notice a change in engine performance, a fuel leak, or a malfunction indicator lamp and/or service electronic throttle control tell-tale may turn on. This could also result in a sudden loss of engine power while driving.
Safety Risk:
A sudden loss of engine power could increase the risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealership to replace the high-pressure fuel pump. Additional fuel system parts may be replaced, if necessary.
Lights and instruments
2021-06-11 · campaign 2021-372
Issue:
On certain vehicles, the daytime running lamps (DRLs) will remain on when the driver switches the front fog lamps on. A recent change to Canadian regulations requires the DRLs to turn off when the fog lights are switched on.
Safety Risk:
Daytime running lamps that stay on in foggy conditions could cause glare and reduced visibility. This could increase the risk of a crash.
Corrective Action:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to reprogram the body control module.
Engine
2020-08-13 · campaign 2020-371
Issue:
On certain vehicles equipped with a 3.0 L diesel engine, a problem with the engine tone wheel could cause a loss of signal to crankshaft position sensor. If this happens, the engine could stall and you may not be able to restart it.
Safety Risk:
A sudden loss of engine power could increase the risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the powertrain control module. This update will help maintain engine power if the crankshaft position signal is lost.
Visual system
2020-04-06 · campaign 2020-145
Issue:
On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.
Safety Risk:
A driver that is distracted could have an increased risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
Owner complaints (241)
Owners filed 241 complaints with NHTSA about the 2020 Jeep Grand Cherokee (24 crashes, 5 fires, 13 injuries reported). Among 38 model years of this model, it ranks #30 for the most complaints (median 734).
| Most-reported problem | Complaints | |
|---|
| Electrical system | 74 | |
| Unknown or other | 64 | |
| Engine | 50 | |
| Power train | 39 | |
| Air bags | 17 | |
| Fuel/propulsion system | 17 | |
| Vehicle speed control | 15 | |
| Service brakes | 13 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2020 Jeep Grand Cherokee.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2020 Jeep Grand Cherokee SUV 2WD | 4★ | 4★ | 5★ | 3★ |
| 2020 Jeep Grand Cherokee SUV 4WD | 5★ | 4★ | 5★ | 4★ |
Fuel economy
EPA ratings for each 2020 Jeep Grand Cherokee version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Grand Cherokee 2WD 3.6 L Automatic 8-spd | 19 | 26 | 21 | $3,200 |
| Grand Cherokee 4WD 3.6 L Automatic 8-spd | 18 | 25 | 21 | $3,200 |
| Grand Cherokee 4WD 5.7 L Automatic 8-spd | 14 | 22 | 17 | $4,450 |
| Grand Cherokee SRT 4WD 6.4 L Automatic 8-spd | 13 | 19 | 15 | $5,500 |
| Grand Cherokee Trackhawk 4WD 6.2 L Automatic 8-spd | 11 | 17 | 13 | $6,300 |
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.