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2004 Jeep Liberty/Cherokee recalls, complaints and safety ratings

There are 7 US recalls for the 2004 Jeep Liberty/Cherokee, and 5 in Canada. Owners filed 1,101 complaints with NHTSA, most often about suspension.

7US recalls
0urgent recalls
1,101owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (7)

Suspension: rear

2018-05-01 · campaign 18V278000 · 239,904 vehicles

Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.

Risk and remedy

Risk: A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.

Structure

2013-06-19 · campaign 13V252000 · 1,560,000 vehicles

Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.

Risk and remedy

Risk: A fuel leak in the presence of an ignition source may result in a fire.

Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).

Suspension: rear

2012-03-05 · campaign 12V085000 · 346,900 vehicles

IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.

Risk and remedy

Risk: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.

Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Suspension: front, control arm

2006-08-03 · campaign 06V288000 · 826,687 vehicles

ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.

Risk and remedy

Risk: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Engine and engine cooling

2004-07-08 · campaign 04V337000 · 1,600 vehicles

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES ONLY, TWO VALVE COVER STUDS MAY INTERFERE WITH THE FUEL INJECTOR AND ALTERNATOR WIRING HARNESSES.

Risk and remedy

Risk: DAMAGE TO THE ALTERNATOR WIRING HARNESS COULD RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL ADD PROTECTIVE CAPS TO THE VALVE COVER STUDS AND RE-ROUTE THE AFFECTED WIRING HARNESS TO PROVIDE CLEARANCE. OWNER NOTIFICATION BEGAN ON JULY 19, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Latches/locks/linkages: doors, latch

2004-03-04 · campaign 04V111000 · 2,875 vehicles

ON SOME SPORT UTILITY VEHICLES, CERTAIN REMOTE KEYLESS ENTRY (RKE) INPUT MAY CAUSE THE BODY CONTROL MODULE (BCM) SOFTWARE TO ACTUATE THE DOOR LOCK MOTORS CONTINUOUSLY.

Risk and remedy

Risk: THIS CAN CAUSE THE LOCK MOTOR BEARINGS TO OVERHEAT AND SEIZE. IF THIS OCCURS, THE DOOR LOCK SYSTEM WILL BECOME INOPERATIVE.

Remedy: DEALERS WILL INSPECT AND REPLACE, AS NECESSARY, THE DOOR LATCH ASSEMBLIES AND THE BCM SOFTWARE WILL BE UPDATED. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Equipment: other, labels

2004-02-03 · campaign 04V048000 · 96 vehicles

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.

Risk and remedy

Risk: THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.

Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Canadian recalls (5)

Show 5 Canadian recalls

Structure

2013-06-26 · campaign 2013-220

Chrysler Canada has determined that an opportunity to incrementally improve performance in certain types of low-speed impacts may exist in certain vehicles. The company will carry out a voluntary customer satisfaction campaign to offer a structural improvement to mitigate the risks of fuel leakage in certain low-speed collisions. Chrysler will inspect the affected vehicles and install a Chrysler trailer hitch if appropriate. This action is not being conducted under the requirements of the Motor Vehicle Safety Act.

Suspension

2012-03-06 · campaign 2012-089

On certain vehicles, excessive corrosion could cause a rear suspension lower control arm to fracture and fail. This could result in a loss of vehicle control and a crash causing property damage and/or personal injury. Correction: Dealers will replace the rear lower control arms.

Steering

2006-08-02 · campaign 2006-190

On certain vehicles, the front lower ball joints may become contaminated. With continued operation, the contamination can lead to corrosion, accelerated wear, and possibly separation from the steering knuckle, causing a loss of vehicle steering control and a crash. Correction: Dealers will replace the front lower ball joints.

Electrical

2004-07-07 · campaign 2004-228 · 57 vehicles

On certain vehicles, two valve cover studs may interfere with the fuel injector and alternator wiring harnesses. Chafing of the fuel injector wiring harness may lead to engine stalling. Damage to the alternator wiring harness could result in an underhood fire. Correction: Dealers will add protective caps on the valve cover studs and re-route the affected wiring harnesses to provide clearance as necessary.

Other

2004-03-09 · campaign 2004-089 · 60 vehicles

On certain vehicles, the Remote Keyless Entry (RKE) input sequence may cause the Body Control Module (BCM) software to actuate the power door lock motors continuously. This can cause the lock motor bearings to overheat and seize. If this occurs, the door lock system will become inoperative. Correction: Dealer will update the existing BCM software and inspect the door latch assemblies.

Owner complaints (1,101)

Owners filed 1,101 complaints with NHTSA about the 2004 Jeep Liberty/Cherokee (86 crashes, 39 fires, 72 injuries, 2 deaths reported). Among 13 model years of this model, it ranks #5 for the most complaints (median 541).

Most-reported problemComplaints
Suspension456
Structure128
Visibility108
Fuel system, gasoline93
Fuel/propulsion system93
Electrical system80
Steering54
Power train52

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2004 Jeep Liberty/Cherokee.

VersionOverallFrontalSideRollover
2004 Jeep Liberty 4-DR.–––3★

Fuel economy

EPA ratings for each 2004 Jeep Liberty/Cherokee version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Liberty/Cherokee 2WD 2.4 L Manual 5-spd172219$3,550
Liberty/Cherokee 2WD 3.7 L Automatic 4-spd152017$3,950
Liberty/Cherokee 2WD 3.7 L Manual 5-spd142017$3,950
Liberty/Cherokee 4WD 2.4 L Manual 5-spd172219$3,550
Liberty/Cherokee 4WD 3.7 L Automatic 4-spd151917$3,950
Liberty/Cherokee 4WD 3.7 L Manual 5-spd142016$4,200
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.