Clean Feeds
Home › Recalls › Kia › Soul › 2020

2020 Kia Soul recalls, complaints and safety ratings

There is 1 US recall for the 2020 Kia Soul, and 2 in Canada. Owners filed 388 complaints with NHTSA, most often about engine. Its best NHTSA overall crash rating is 4 stars.

1US recalls
0urgent recalls
388owner complaints
4★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (1)

Engine

2021-04-13 · campaign 21V259000 · 147,249 vehicles

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Risk and remedy

Risk: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

Canadian recalls (2)

Show 2 Canadian recalls

Label

2024-08-15 · campaign 2024-549

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.

Engine

2021-04-14 · campaign 2021-225

Issue: On certain vehicles, the engine's piston oil rings may be defective. This can cause engine wear that can lead to increased oil consumption. Eventually, this can create abnormal engine noise and the oil pressure warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This only affects vehicles equipped with a 2.0 L Nu MPI engine. Safety Risk: A sudden loss of engine power could increase the risk of a crash. An engine failure could also create the risk of a fire. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the engine. The engine will be replaced, if necessary. The dealer will also install a Piston-ring Noise Sensing System (PNSS) software update, to alert the driver of potential damage before an engine failure occurs.

Owner complaints (388)

Owners filed 388 complaints with NHTSA about the 2020 Kia Soul (9 crashes, 6 fires, 6 injuries, 8 deaths reported). Among 16 model years of this model, it ranks #6 for the most complaints (median 239).

Most-reported problemComplaints
Engine245
Power train91
Unknown or other52
Electrical system28
Steering16
Fuel/propulsion system15
Vehicle speed control14
Engine and engine cooling11

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Kia Soul.

VersionOverallFrontalSideRollover
2020 Kia Soul SUV FWD4★4★5★4★

Fuel economy

EPA ratings for each 2020 Kia Soul version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Soul 1.6 L Automatic (AM-S7)273229$2,300
Soul 2.0 L Automatic (variable gear ratios)273330$2,250
Soul 2.0 L Manual 6-spd253127$2,500
Soul Eco dynamics 2.0 L Automatic (variable gear ratios)293531$2,150
Soul Electric Automatic (A1)127101114$650
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →

Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.