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2023 Kia Soul recalls, complaints and safety ratings

There are 4 US recalls for the 2023 Kia Soul, including 1 urgent (do not drive or park outside), and 4 in Canada. Owners filed 54 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 4 stars.

4US recalls
1urgent recalls
54owner complaints
4★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Park outside

Power train: automatic transmission, fluid/lubricant

2023-07-31 · campaign 23V531000 · 39,765 vehicles

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

Risk and remedy

Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters are expected to be mailed September 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC275.

Engine and engine cooling: engine, hard parts internal/mechanical

2025-02-17 · campaign 25V099000 · 137,256 vehicles

Kia America, Inc. (Kia) is recalling certain 2021-2023 Seltos and Soul vehicles. The piston oil rings may have been manufactured incorrectly, which can result in engine damage.

Risk and remedy

Risk: Engine damage can cause a vehicle stall or fire, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the engine as necessary, free of charge. Dealers will also install piston-ring noise sensing system (PNSS) software, free of charge. Owner notification letters were mailed April 4, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC336.

Air bags

2023-12-22 · campaign 23V830000 · 2,967 vehicles

Kia America, Inc. (Kia) is recalling certain 2023 Soul and 2024 Seltos vehicles. Due to a manufacturing error, the side curtain air bags may deploy unexpectedly.

Risk and remedy

Risk: An air bag that deploys unexpectedly can increase the risk of injury or crash.

Remedy: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.

Electrical system: instrument cluster/panel

2023-04-26 · campaign 23V298000 · 108,936 vehicles

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Risk and remedy

Risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

Remedy: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Canadian recalls (4)

Show 4 Canadian recalls

Label

2024-08-15 · campaign 2024-549

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.

Airbag

2023-12-08 · campaign 2023-652 · 415 vehicles

Issue: On certain vehicles, the side curtain airbag(s) may not have been manufactured properly. As a result, the side curtain airbag(s) could inflate without a crash. Safety Risk: A side curtain airbag that inflates suddenly without a crash could create a risk of injury. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the left and/or right-side curtain airbag module(s).

Powertrain

2023-08-01 · campaign 2023-421

Issue: On certain vehicles, the circuit board in the electric oil pump assembly for the transmission may be damaged. As a result, the circuit board could short circuit and overheat. Safety Risk: A short circuit could create the risk of a fire. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect the transmission electric oil pump assembly, and replace it as necessary. Kia recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

Lights and instruments

2023-04-26 · campaign 2023-251

Issue: On certain vehicles, the instrument cluster screen could remain blank when the vehicle is started. If this happens, you may not be able to see certain information about the vehicle, including the odometer, warnings, and malfunction tell-tale graphics. Safety Risk: Warnings and malfunction tell-tale information that doesn't display could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealership to update the instrument cluster software.

Owner complaints (54)

Owners filed 54 complaints with NHTSA about the 2023 Kia Soul (6 crashes, 1 fires, 15 injuries, 1 deaths reported). Among 16 model years of this model, it ranks #14 for the most complaints (median 239).

Most-reported problemComplaints
Electrical system14
Engine14
Unknown or other13
Steering8
Service brakes8
Lane departure7
Forward collision avoidance5
Power train5

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2023 Kia Soul.

VersionOverallFrontalSideRollover
2023 Kia Soul SUV FWD4★4★5★4★

Fuel economy

EPA ratings for each 2023 Kia Soul version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Soul 2.0 L Automatic (variable gear ratios)283330$2,250
Soul Eco dynamics 2.0 L Automatic (variable gear ratios)293531$2,150
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.