Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
No US recalls found for the 2019 Mercedes-Benz C-Class.
Show 18 Canadian recalls
Structure
2026-07-24 · campaign 2026-364
Issue:
On certain vehicles, moisture could enter the driver-side door lock microswitch and cause it to corrode. As a result, the microswitch may fail to automatically engage the parking brake and/or the auto park feature when the door is opened. If this happens, the vehicle could roll away.
Note: This problem could also cause the radio and/or interior lights to remain on after exiting the vehicle.
Safety Risk:
A parked vehicle that rolls away could create the risk of an injury or a crash.
Corrective Actions:
To reduce the safety risk, Mercedes-Benz recommends that you should always use the parking brake when you park. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-side door lock.
Structure
2023-12-15 · campaign 2023-673 · 110 vehicles
Issue:
On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle.
Note: This is an expansion of Transport Canada recall 2021-170.
Safety Risk:
A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.
Visual system
2022-04-12 · campaign 2022-177
Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
Fuel system
2021-12-13 · campaign 2021-755 · 20 vehicles
Issue:
On certain vehicles, small particles could damage the seals between the fuel rail and fuel injectors. If this happens, there could be a fuel leak in the engine compartment.
Safety Risk:
A fuel leak can create the risk of a fire.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail and fuel injectors.
Lights and instruments
2021-07-05 · campaign 2021-415 · 200 vehicles
Issue:
On certain vehicles, a label on the headlamp assembly may contain incorrect information for a service technician. As a result, the headlamps may not get adjusted correctly after a repair. This could cause glare and/or confusion for oncoming drivers.
Note: This recall only affects certain vehicles equipped with LED headlamps.
Safety Risk:
Headlamps that cause glare or confusion for oncoming drivers could increase the risk of a crash.
Corrective Action:
Mercedez-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the headlamps.
Structure
2021-03-22 · campaign 2021-170 · 229 vehicles
Issue:
On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle.
Safety Risk:
A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front roof panel.
Other
2021-03-03 · campaign 2021-112 · 9 vehicles
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed.
Safety Risk:
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.
Over-the-air fixElectrical
2021-02-12 · campaign 2021-064
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location.
Safety Risk:
If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Seats and restraints
2021-02-03 · campaign 2021-045
Issue:
On certain C-Class cabriolet models equipped with the PRE-SAFE system, the front seat belts may not retract completely to their storage position. Canadian regulations require seat belts to retract fully when not in use.
Safety Risk:
If the seat belt does not fully retract, the occupant may find the operation of the seat belt inconvenient and not wear it. This could increase the risk of injury in a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the function of the front seat belt retractors and adjust the dampening foam, if necessary.
Accessories
2021-02-01 · campaign 2021-041
Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Brakes
2020-07-06 · campaign 2020-307 · 454 vehicles
Issue:
On certain vehicles, the software for the electronic stability control system (ESP) was not programmed correctly. As a result, the ESP system may not function as intended in certain driving situations.
Safety Risk:
A stability control system that does not work properly could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software for the ESP system.
Engine
2020-06-22 · campaign 2020-282 · 49 vehicles
Issue:
On certain vehicles, the screws that attach the oil lines to the turbocharger may not have been properly tightened. If the screws are not properly tightened, oil could leak onto hot surfaces in the engine bay.
Safety Risk:
Engine oil that leaks onto a hot surface could cause a fire.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and repair the turbocharger oil feed and return line mounting, as necessary.
Label
2020-05-11 · campaign 2020-201
Issue:
On certain vehicles, the airbag warning label(s) on the passenger side sun visor may be in an incorrect language.
Safety Risk:
Incorrect airbag warning labels could cause confusion. This could lead to an increased risk of injury in a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect, and if necessary, replace the sun visor and warning label(s).
Seats and restraints
2019-11-06 · campaign 2019-554
Issue:
On certain vehicles, there may be a problem with the front seat belt buckles. This could cause the seat belt warnings to turn on, even if the front seat belts are buckled. If the driver ignores these warnings, the PRE-SAFE and airbag systems may not function properly.
Safety Risk:
A seat belt pretensioner or airbag system that does not work properly in a crash could increase the risk of injury.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the front seat belt buckles and replace them if necessary.
Electrical
2019-08-12 · campaign 2019-398
Issue:
On certain vehicles, the 12-volt starter battery may not be properly secured by its mounting bracket. In a crash, the battery may shift and the terminals might disconnect. This could interrupt power to the vehicle, which would affect multiple post-crash systems. It is also possible that the battery could detach from the vehicle. Note: A loose battery could cause rattling or knocking noises from the engine compartment while driving.
Safety Risk:
A failure of the post-crash systems could increase the risk of injury. A battery that detaches from the vehicle could create a road hazard for others and increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to replace the battery mounting bracket.
Engine
2019-05-10 · campaign 2019-223 · 2 vehicles
Issue:
On certain vehicles with a 4-cylinder engine, the wrong bolts were used on the turbocharger oil return line and crank case ventilation line. This could cause an oil leak at the turbocharger oil return line.
Safety Risk:
An oil leak onto hot engine parts could create the risk of a fire.
Corrective Actions:
The company will notify owners by mail and instruct them to take their vehicle to a dealer to replace the mounting bolts for the turbocharger oil return line and crank case ventilation line.
Brakes
2018-12-20 · campaign 2018-725 · 123 vehicles
On certain C 300 and AMG C 43 vehicles, a software problem could cause a situation where the parking brake cannot be deactivated. In other instances, the parking brake may be deactivated by the owner, however the vehicle can only be driven without Electronic Stability Program (ESP) functionality, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the ESP software. Note: This condition could result in the illumination of the brake warning light and the appearance of a warning message on the instrument cluster.
Airbag
2018-11-28 · campaign 2018-656 · 529 vehicles
On certain vehicles equipped with an Audio 20 head unit and automatic child seat recognition, the status of the passenger airbag may not be displayed correctly. For example, the display may indicate that an airbag is turned off when it is not. This could create a situation where a child or small-statured occupant is inadvertently placed in front of an active airbag. This could increase the risk of injury in a crash. Correction: Dealers will update the audio head unit software.
No owner complaints found for the 2019 Mercedes-Benz C-Class.
NHTSA 5-Star Safety Ratings for the 2019 Mercedes-Benz C-Class.
EPA ratings for each 2019 Mercedes-Benz C-Class version.