Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
No US recalls found for the 2020 Mercedes-Benz CLA-Class.
Show 14 Canadian recalls
Structure
2026-07-24 · campaign 2026-364
Issue:
On certain vehicles, moisture could enter the driver-side door lock microswitch and cause it to corrode. As a result, the microswitch may fail to automatically engage the parking brake and/or the auto park feature when the door is opened. If this happens, the vehicle could roll away.
Note: This problem could also cause the radio and/or interior lights to remain on after exiting the vehicle.
Safety Risk:
A parked vehicle that rolls away could create the risk of an injury or a crash.
Corrective Actions:
To reduce the safety risk, Mercedes-Benz recommends that you should always use the parking brake when you park. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-side door lock.
Structure
2023-12-15 · campaign 2023-673 · 110 vehicles
Issue:
On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle.
Note: This is an expansion of Transport Canada recall 2021-170.
Safety Risk:
A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.
Over-the-air fixOther
2022-05-20 · campaign 2022-263
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed.
Safety Risk:
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Visual system
2022-04-12 · campaign 2022-177
Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
Steering
2021-08-11 · campaign 2021-507
Issue:
On certain vehicles, the power steering control unit may corrode. If this happens, moisture could enter the control unit and cause it to fail. This could cause a loss of power steering assist.
Note: This is an expansion of Mercedes-Benz recall 4694202 (Transport Canada Recall No. 2020-617).
This recall only affects vehicles that were originally sold or ever registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador).
Safety Risk:
A loss of power steering assist would result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the power steering control unit.
Over-the-air fixVisual system
2021-05-14 · campaign 2021-291
Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Steering
2021-04-07 · campaign 2021-210
Issue:
On certain vehicles, the universal joint connection on the steering shaft could loosen over time. As a result, there could be noise or a change in steering feel. If a driver continues to operate the vehicle, the bearing could separate from the universal joint and cause a loss of steering control.
Safety Risk:
A loss of steering could create the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the steering shaft. It will be replaced, if necessary.
Structure
2021-03-22 · campaign 2021-170 · 229 vehicles
Issue:
On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle.
Safety Risk:
A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front roof panel.
Other
2021-03-03 · campaign 2021-112 · 9 vehicles
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed.
Safety Risk:
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.
Over-the-air fixElectrical
2021-02-12 · campaign 2021-064
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location.
Safety Risk:
If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Accessories
2021-02-01 · campaign 2021-041
Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Lights and instruments
2020-10-23 · campaign 2020-507
Issue:
Certain vehicles may not display the correct warning indicator when there is a problem with the brake system. As a result, the brake system malfunction indicator lamp ("BRAKE") might be displayed instead of the required indicator lamp ("(!)"). Canadian regulations require the use of a symbol, instead of text.
Safety Risk:
This small error does not affect the function of the brake system or the accuracy of the information displayed.
Corrective Actions:
This is not a recall. Mercedes Benz has made changes to ensure that all new vehicles display the correct brake system malfunction indicator symbol.
Lights and instruments
2020-02-14 · campaign 2020-062 · 488 vehicles
Issue:
On certain vehicles, if the hazard lights are switched on while the ignition is off, the lights on some interior switches may not work. When the ignition and lights are turned on, the lights on the switches may stay off. Canadian regulations require certain switches to light up when the ignition is on and the lights are switched on. Note: If the hazard lights are switched off, then the ignition is cycled to off - and back on again - the switch lights should work properly.
Safety Risk:
While there is a low risk to safety, lighting of important switches is required by Canadian regulations.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the instrument cluster software.
Airbag
2019-10-02 · campaign 2019-484 · 152 vehicles
Issue:
On certain vehicles, the driver-front airbag module may not be properly attached. This could cause the airbag module to separate from its mount in a crash.
Safety Risk:
An airbag that separates from its mount may not function correctly and could create an increased risk of injury in a crash.
Corrective Action:
Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect and replace the driver-front airbag module, as required.
No owner complaints found for the 2020 Mercedes-Benz CLA-Class.
NHTSA 5-Star Safety Ratings for the 2020 Mercedes-Benz CLA-Class.
EPA ratings for each 2020 Mercedes-Benz CLA-Class version.