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2021 Mercedes-Benz CLA-Class recalls, complaints and safety ratings

There are 0 US recalls for the 2021 Mercedes-Benz CLA-Class, and 6 in Canada.

0US recalls
0urgent recalls
0owner complaints
–overall crash rating

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Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (0)

No US recalls found for the 2021 Mercedes-Benz CLA-Class.

Canadian recalls (6)

Show 6 Canadian recalls

Structure

2026-07-24 · campaign 2026-364

Issue: On certain vehicles, moisture could enter the driver-side door lock microswitch and cause it to corrode. As a result, the microswitch may fail to automatically engage the parking brake and/or the auto park feature when the door is opened. If this happens, the vehicle could roll away. Note: This problem could also cause the radio and/or interior lights to remain on after exiting the vehicle. Safety Risk: A parked vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: To reduce the safety risk, Mercedes-Benz recommends that you should always use the parking brake when you park. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-side door lock.

Over-the-air fix

Other

2022-05-20 · campaign 2022-263

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

Visual system

2022-04-12 · campaign 2022-177

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.

Over-the-air fix

Visual system

2021-05-14 · campaign 2021-291

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

Over-the-air fix

Electrical

2021-02-12 · campaign 2021-064

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

Accessories

2021-02-01 · campaign 2021-041

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.

Owner complaints

No owner complaints found for the 2021 Mercedes-Benz CLA-Class.

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2021 Mercedes-Benz CLA-Class.

VersionOverallFrontalSideRollover
2021 Mercedes-Benz CLA-Class 4 DR 4WD––––
2021 Mercedes-Benz CLA-Class 4 DR FWD––––

Fuel economy

EPA ratings for each 2021 Mercedes-Benz CLA-Class version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
AMG CLA35 4matic 2.0 L Automatic (AM7)222925$3,300
AMG CLA45 4matic 2.0 L Automatic (AM8)202923$3,550
CLA250 2.0 L Automatic (AM7)253529$2,850
CLA250 4matic 2.0 L Automatic (AM7)243327$3,050
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.