There are 0 US recalls for the 2020 Mercedes-Benz E-Class, and 16 in Canada. Its best NHTSA overall crash rating is 5 stars.
Check by VIN to confirm the exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
No US recalls found for the 2020 Mercedes-Benz E-Class.
Issue: On certain vehicles, the driveshaft may not have been manufactured properly. Over time, the driveshaft could wear and the universal joint could break. If this happens, there could be a loss of power to the wheels. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the driveshaft.
Issue: On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during recall 5491309 (Transport Canada recall no. 2022-397) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with 4-wheel drive (4Matic), the transmission wiring harness may not be routed correctly. As a result, water could enter the wiring harness connector and cause a short circuit. Note: This recall replaces Transport Canada recall no. 2022-397. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the transmission wiring harness.
Issue: On certain vehicles, the 12 V battery (in the trunk) could move in a crash. As a result, the battery electrical connexions could detach. If this happens, the post-crash safety systems (like the emergency calling (eCall) system, electric seat adjustment, hazard warning lights, and automatic door unlocking) may not work. Safety Risk: Safety systems that don't work correctly could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to add a bracket to better secure the battery.
Issue: On certain vehicles equipped with 4-wheel drive (4Matic), the transmission wiring harness might not be routed correctly. As a result, water could enter the wiring harness connector and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the connector on the transmission wiring harness, and repair it if necessary. Additionally, the dealer will install a bracket to improve the routing of the transmission wiring harness.
Issue: On a small number of vehicles, a software problem could cause the instrument cluster to reset while driving. This can cause the lighting to turn off momentarily and some warnings may not be visible for a short time. Canadian regulations require the instrument cluster to be illuminated when the headlights are turned on and require warnings to work at all times. Safety Risk: This small error does not affect safety. Corrective Actions: This is not a recall. Mercedes-Benz has made changes to correct this issue on all new vehicles.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, small particles could damage the seals between the fuel rail and fuel injectors. If this happens, there could be a fuel leak in the engine compartment. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail and fuel injectors.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, the power supply cable to the starter may have been attached incorrectly. As a result, the power cable could contact the starter housing. This can damage the cable, and could result in a short circuit. Note: This recall only affects certain AMG E 63 S, GT 63 and GT 63 S models. Safety Risk: A short circuit could cause the vehicle to stall and create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the cable connections to the starter and correct them, if necessary.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Issue: Certain E 53 and E 63 S models may have been built without a limiter for the adjustment of the front passenger seat. As a result, the seat could be positioned too far forward. Safety Risk: A seat that is positioned too far forward could create an increased risk of injury to the front passenger in a crash where the airbag deploys. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the adjustment range of the front passenger seat. The dealer will install an adjustment range limiter if it is missing.
Issue: On certain vehicles, the screws that attach the oil lines to the turbocharger may not have been properly tightened. If the screws are not properly tightened, oil could leak onto hot surfaces in the engine bay. Safety Risk: Engine oil that leaks onto a hot surface could cause a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and repair the turbocharger oil feed and return line mounting, as necessary.
Issue: On certain vehicles, the lock that secures the backrest on the left-rear seat may be defective. As a result, cargo in the trunk could load the backrest in a crash and cause the lock to fail. If this happens, the seat backrest could tilt forward. Note: This recall only affects vehicles equipped with rear seat backrests that can be unlocked electronically. Safety Risk: A backrest that tilts forward in a crash could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the backrest lock on the left-rear seat. As a precautionary measure, you should avoid loading heavy items in the trunk until the recall repairs are completed.
Issue: On certain vehicles equipped with the Driver Assistance Package, a software problem may cause the Active Brake Assist feature not to work properly. This could affect the feature’s ability to help reduce or avoid a crash. While the system will still provide audible and visual warnings, the autonomous braking might not occur. Safety Risk: If the brake assist system does not function properly, there could be an increased risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to update the radar sensor control unit software.
No owner complaints found for the 2020 Mercedes-Benz E-Class.
NHTSA 5-Star Safety Ratings for the 2020 Mercedes-Benz E-Class.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2020 Mercedes-Benz E-Class 4 DR RWD | 5★ | 5★ | 5★ | 5★ |
| 2020 Mercedes-Benz E-Class 2 DR RWD | – | – | – | – |
| 2020 Mercedes-Benz E-Class 4 DR 4WD | 5★ | 5★ | 5★ | 5★ |
| 2020 Mercedes-Benz E-Class 2 DR 4WD | – | – | – | – |
EPA ratings for each 2020 Mercedes-Benz E-Class version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|---|---|---|---|
| AMG E53 4matic Plus 3.0 L Automatic 9-spd | 21 | 28 | 24 | $3,400 |
| AMG E53 4matic Plus Convertible 3.0 L Automatic 9-spd | 20 | 26 | 23 | $3,550 |
| AMG E53 4matic Plus Coupe 3.0 L Automatic 9-spd | 21 | 28 | 23 | $3,550 |
| AMG E63 S 4matic Plus 4.0 L Automatic 9-spd | 15 | 23 | 18 | $4,550 |
| AMG E63 S 4matic Plus (wagon) 4.0 L Automatic 9-spd | 16 | 23 | 19 | $4,350 |
| E350 2.0 L Automatic 9-spd | 23 | 32 | 26 | $3,150 |
| E350 4matic 2.0 L Automatic 9-spd | 22 | 30 | 25 | $3,300 |
| E450 4matic 3.0 L Automatic 9-spd | 20 | 28 | 23 | $3,550 |
| E450 4matic (station wagon) 3.0 L Automatic 9-spd | 19 | 26 | 22 | $3,750 |
| E450 4matic Convertible 3.0 L Automatic 9-spd | 19 | 26 | 22 | $3,750 |
| E450 4matic Coupe 3.0 L Automatic 9-spd | 19 | 26 | 22 | $3,750 |
| E450 Convertible 3.0 L Automatic 9-spd | 20 | 27 | 23 | $3,550 |
Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.