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2024 Mercedes-Benz EQB recalls, complaints and safety ratings

There are 2 US recalls for the 2024 Mercedes-Benz EQB, including 2 urgent (do not drive or park outside), and 0 in Canada. Owners filed 14 complaints with NHTSA, most often about electrical system.

2US recalls
2urgent recalls
14owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Park outside

Electrical system: propulsion system, traction battery

2026-02-06 · campaign 26V073000 · 11,895 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk and remedy

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles previously repaired under recall 25V050 or 25V894 will need to have the new remedy completed. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 13, 2026.

Park outside

Electrical system: propulsion system, traction battery

2025-02-07 · campaign 25V050000 · 12,236 vehicles

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk and remedy

Risk: A vehicle fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

Owner complaints (14)

Owners filed 14 complaints with NHTSA about the 2024 Mercedes-Benz EQB (4 crashes reported).

Most-reported problemComplaints
Electrical system9
Unknown or other4
Engine3
Service brakes1
Vehicle speed control1
Fuel/propulsion system1
Forward collision avoidance1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2024 Mercedes-Benz EQB.

VersionOverallFrontalSideRollover
2024 Mercedes-Benz EQB SUV FWD––––
2024 Mercedes-Benz EQB SUV AWD––––

Fuel economy

EPA ratings for each 2024 Mercedes-Benz EQB version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
EQB 250 Plus Automatic (A1)114100107$700
EQB 300 4matic Automatic (A1)898587$850
EQB 350 4matic Automatic (A1)898587$850
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.