There are 0 US recalls for the 2020 Mercedes-Benz GLE-Class, and 27 in Canada. Owners filed 1 complaints with NHTSA, most often about vehicle speed control.
Check by VIN to confirm the exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
No US recalls found for the 2020 Mercedes-Benz GLE-Class.
Issue: On certain vehicles, the bolt for the 48 V ground connection under the passenger seat may not have been tightened properly. As a result, the wiring could overheat and melt. Safety Risk: Wiring that overheats and melts can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, tighten the ground connection.
Issue: Under certain conditions, a software problem could cause the engine to stall during a downshift. As a result, there could be a sudden loss of power to the wheels. Note: This recall only affects vehicles equipped with a V6 engine and a 9-speed automatic transmission. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to update the transmission control unit software.
Issue: On certain vehicles, the air conditioning drain hose might be installed incorrectly. This could allow water to leak inside the vehicle. If this happens, electrical components could short circuit. This could affect different parts, such as the door locks and emergency call (eCall) system. It could also result in reduced engine power or cause the vehicle not to start. Note: If this issue is present in your vehicle, you might notice wet carpets in the driver or passenger footwell and fogged windows. This is an expansion of Transport Canada Recall 2021-247. Safety Risk: A loss of engine power could increase the risk of a crash. If the doors cannot be unlocked in an emergency situation, it may be difficult to exit the vehicle. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect how the air conditioning hose is installed and correct it, if necessary. Mercedes-Benz recommends that you should not use the air conditioning until the vehicle is inspected.
Issue: On certain vehicles, the window trim on the rear doors may not be properly attached. As a result, the window trim could loosen and separate from the vehicle. Safety Risk: Window trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the window trim on the rear doors and repair them, if necessary.
Issue: On certain vehicles equipped with Michelin Primacy Tour A/S tires, the maximum tire pressure listed on the sidewall of the tire is lower than the maximum tire pressure specified on the tire loading and information label and on the gas tank cap. The placard lists a maximum pressure of 320 kPa (47 psi) instead of 300 kPa (44 psi). Canadian regulations require this information to be consistent on both the labels and tires. Safety Risk: This error does not affect vehicle safety. Michelin has indicated that the tires can be operated safely up to a maximum pressure of 350 kPa (51 psi). Corrective Actions: This is not a recall. Mercedes-Benz has corrected the tire loading and information label on all new vehicles.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
Issue: On certain vehicles, a ground connection under the front passenger seat may not have been properly tightened. As a result, the connection and wiring could overheat. Safety Risk: A loose or overheated wire connection could create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect, and if necessary, tighten the ground connection for the 48 V electrical system under the front passenger seat.
Issue: On certain vehicles, small particles could damage the seals between the fuel rail and fuel injectors. If this happens, there could be a fuel leak in the engine compartment. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel rail and fuel injectors.
Issue: On certain vehicles, a label on the headlamp assembly may contain incorrect information for a service technician. As a result, the headlamps may not get adjusted correctly after a repair. This could cause glare and/or confusion for oncoming drivers. Note: This recall only affects certain vehicles equipped with LED headlamps. Safety Risk: Headlamps that cause glare or confusion for oncoming drivers could increase the risk of a crash. Corrective Action: Mercedez-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the headlamps.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, the air conditioning drain hose might be installed incorrectly. This could allow water to leak inside the vehicle. If this happens, electrical components could short circuit. This could affect different parts, such as the door locks and emergency call (eCall) system. It could also result in reduced engine power or cause the vehicle not to start. Note: If this issue is present in your vehicle, you might notice wet carpets in the driver or passenger footwell and fogged windows. Safety Risk: A loss of engine power could increase the risk of a crash. If the doors cannot be unlocked in an emergency situation, it may be difficult to exit the vehicle. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect how the air conditioning hose is installed and correct it, if necessary. Mercedes-Benz recommends that you should not use the air conditioning until the vehicle is inspected.
Issue: On certain vehicles, there may be a problem with the programming of the Electronic Stability Program (ESP) system. Canadian regulations have minimum performance requirements for stability control systems. Safety Risk: A stability control system that does not work properly could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the Electronic Stability Program (ESP) software.
Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Issue: On certain vehicles, the left backup light could stay on when the transmission is not in reverse gear. Safety Risk: A reverse light that does not work properly could result in road users being confused of the driver's intentions, and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the control unit for the left rear tail lamp.
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.
Issue: On certain vehicles, the seat belt buckle for the second-row middle seat may be pushed into the gap between the vehicle body and the seat cushion. If this happens, the seat occupant would not be able to latch the seat belt. Safety Risk: Being unable to latch your seat belt can increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to adjust the positioning of the second-row middle seat belt buckle. Note: Passengers should hold the seat belt buckle with one hand when fastening the seat belt.
Issue: Certain vehicles may not display the correct warning indicator when there is a problem with the brake system. As a result, the brake system malfunction indicator lamp ("BRAKE") might be displayed instead of the required indicator lamp ("(!)"). Canadian regulations require the use of a symbol, instead of text. Safety Risk: This small error does not affect the function of the brake system or the accuracy of the information displayed. Corrective Actions: This is not a recall. Mercedes Benz has made changes to ensure that all new vehicles display the correct brake system malfunction indicator symbol.
Issue: On certain vehicles, the shock absorbers may wear out prematurely due to a manufacturing defect. Worn out shock absorbers may affect vehicle handling and stability. Note: This recall only affects vehicles with the optional electronic suspension. Safety Risk: Poor vehicle handling and stability could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the shock absorbers.
Issue: On certain vehicles, the owner's manual does not include specific information about the adjustment of the head restraints for the third-row seats. Canadian regulations require this information be included in the owner's manual. Safety Risk: This error is unlikely to affect safety. Corrective Actions: This is not a recall. This notice is for information only. The company will provide owners with a supplementary owner's manual booklet with information about how to adjust the head restraints for the third-row seats. The company has made changes to ensure that all new owner's manuals contain this information.
Issue: On certain vehicles, the rear crossmember may not have been properly welded. As a result, when the rear towing eye is used, the welds could break and the rear crossmember could detach from the vehicle. Safety Risk: A rear crossmember that detaches from the vehicle could create a hazard for other drivers and nearby people. It could also increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rear crossmember. Mercedes-Benz advises owners not to use the rear towing eye until the recall repairs are completed.
Issue: On certain vehicles, if the hazard lights are switched on while the ignition is off, the lights on some interior switches may not work. When the ignition and lights are turned on, the lights on the switches may stay off. Canadian regulations require certain switches to light up when the ignition is on and the lights are switched on. Note: If the hazard lights are switched off, then the ignition is cycled to off - and back on again - the switch lights should work properly. Safety Risk: While there is a low risk to safety, lighting of important switches is required by Canadian regulations. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the instrument cluster software.
Issue: On certain vehicles, the rear door window trim bars may not be properly attached. This could allow the trim bars to separate from the vehicle while driving. Safety Risk: Trim that detaches from a moving vehicle could create a hazard for other drivers and nearby people. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer inspect the rear door window trim bars for proper installation. If necessary, they will be reattached.
Issue: On certain vehicles, the air conditioning drain hoses may not be installed correctly. This could allow condensation water from the air conditioner to enter the passenger compartment. If this happens, nearby electrical components could corrode and/or short circuit. This could cause some electrical systems not to work properly. This includes: an inability to unlock or start the vehicle, the automatic emergency call (eCall) system may not be available, and the engine "limp home mode" could be activated. Safety Risk: A short circuit could create the risk of a fire. The failure of other electrical components could increase the risk of injury or a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the air conditioning drain hoses, and correct their installation if necessary.
Issue: On certain vehicles, the connection between the fuel filler pipe and fuel tank may not be properly welded. This could result in a fuel leak. If this happens, you may smell a fuel odour. Safety Risk: A fuel leak, in the presence of an ignition source, could result in a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel tank.
Issue: On certain vehicles equipped with the Driver Assistance Package, a software problem may cause the Active Brake Assist feature not to work properly. This could affect the feature’s ability to help reduce or avoid a crash. While the system will still provide audible and visual warnings, the autonomous braking might not occur. Safety Risk: If the brake assist system does not function properly, there could be an increased risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to update the radar sensor control unit software.
Issue: There may be a small hole in the main floor of certain vehicles due to an incorrect weld. This could allow water to enter the right-side foot well and come in contact with wiring. As a result, an engine stall, a loss of lighting and/or a loss windshield wiper function may occur. Safety Risk: A loss of engine power, loss of lighting and/or loss of windshield wipers could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the vehicle’s floor. It will be sealed as necessary.
Owners filed 1 complaints with NHTSA about the 2020 Mercedes-Benz GLE-Class. Among 5 model years of this model, it ranks #2 for the most complaints (median 1).
| Most-reported problem | Complaints | |
|---|---|---|
| Vehicle speed control | 1 |
NHTSA 5-Star Safety Ratings for the 2020 Mercedes-Benz GLE-Class.
| Version | Overall | Frontal | Side | Rollover |
|---|---|---|---|---|
| 2020 Mercedes-Benz GLE-Class SUV RWD | – | – | – | – |
| 2020 Mercedes-Benz GLE-Class SUV 4WD | – | – | – | – |
EPA ratings for each 2020 Mercedes-Benz GLE-Class version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|---|---|---|---|
| GLE350 2.0 L Automatic 9-spd | 20 | 27 | 22 | $3,750 |
| GLE350 4matic 2.0 L Automatic 9-spd | 19 | 26 | 22 | $3,750 |
| GLE450 4matic 3.0 L Automatic 9-spd | 19 | 24 | 21 | $3,900 |
| GLE580 4matic 4.0 L Automatic 9-spd | 17 | 21 | 19 | $4,350 |
Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.