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Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (10)
Tires
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loading Information."
Risk and remedy
Risk: An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy: Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2LASTRE.
Fuel system, gasoline: delivery, hoses, lines/piping, and fittings
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Risk and remedy
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Back over prevention: sensing system, camera
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Risk and remedy
Risk: A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Service brakes, hydraulic: fluid
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Risk and remedy
Risk: A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy: Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
Electrical system: software
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk and remedy
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Electrical system: 12v/24v/48v battery
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Risk and remedy
Risk: If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy: DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
Unknown or other
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk and remedy
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Steering
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Risk and remedy
Risk: An unexpected loss of power steering assist can increase the risk of crash.
Remedy: DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
Unknown or other
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Risk and remedy
Risk: Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy: DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Power train: driveline, driveshaft
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Risk and remedy
Risk: If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Canadian recalls (5)
Show 5 Canadian recalls
Tires
2026-04-02 · campaign 2026-167
Issue:
On certain vehicles, winter tires with the wrong load rating may have been installed. As a result, the tires may be overloaded. This could cause poor handling or a tire failure.
Safety Risk:
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the winter tires.
Label
2022-06-14 · campaign 2022-343
Issue:
On certain vehicles, the gross axle weight ratings (GAWR) are higher than the allowable maximum load for the tires. As a result, the tires could be overloaded. Driving a vehicle with tires that are overloaded could cause poor handling and/or a tire failure.
Safety Risk:
Poor handling or a tire failure could cause a loss of control and increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the tire and loading information labels on the B-pillar and fuel filler door and provide you with an add-on for the owner's manual. The dealer will also inspect the tires and, if necessary, replace them.
Fuel system
2022-03-07 · campaign 2022-103
Issue:
On certain vehicles, the connections on the fuel supply hose may not be properly attached. As a result, fuel could leak in the engine compartment.
Safety Risk:
A fuel leak can create the risk of a fire.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to check the upper and lower connections on the fuel transition hose. The dealer will replace the clamps and the fuel hose, if required.
Visual system
2022-02-23 · campaign 2022-085
Issue:
On certain vehicles, the rearview camera image could freeze while backing up.
Safety Risk:
A rearview camera that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to have the rearview camera replaced.
Electrical
2019-10-11 · campaign 2019-515
Issue:
Certain vans equipped with an integrated backup battery do not have a cover installed over the front passenger's seat base. As a result, if an object made of a conductive material is dropped into the opening, it could make contact with the battery terminals. This could result in a short circuit.
Safety Risk:
A short circuit could increase the risk of a fire.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to install a cover over the front passenger's seat base. Consumers should not use a seat base with a battery as a storage compartment.
Owner complaints (28)
Owners filed 28 complaints with NHTSA about the 2018 Mercedes-Benz Metris Cargo. Among 9 model years of this model, it ranks #3 for the most complaints (median 9).
| Most-reported problem | Complaints | |
|---|
| Tires | 14 | |
| Wheels | 5 | |
| Back over prevention | 3 | |
| Steering | 3 | |
| Unknown or other | 3 | |
| Engine | 2 | |
| Service brakes | 2 | |
| Electrical system | 2 | |
Fuel economy
EPA ratings for each 2018 Mercedes-Benz Metris Cargo version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Metris (Cargo Van) 2.0 L Automatic 7-spd | 21 | 24 | 22 | $3,750 |
| Metris (Cargo Van, LWB) 2.0 L Automatic 7-spd | 21 | 24 | 22 | $3,750 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.