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2023 Mercedes-Benz Metris Cargo recalls, complaints and safety ratings

There are 4 US recalls for the 2023 Mercedes-Benz Metris Cargo, and 4 in Canada. Owners filed 2 complaints with NHTSA, most often about lane departure.

4US recalls
0urgent recalls
2owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Air bags: air bag/restraint control module

2026-02-06 · campaign 26V070000 · 52,360 vehicles

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.

Risk and remedy

Risk: An air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy: Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 13, 2026.

Equipment: electrical, infotainment

2025-07-11 · campaign 25V463000 · 43,422 vehicles

Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.

Fuel system, gasoline: delivery, fuel pump

2023-12-21 · campaign 23V881000 · 13,726 vehicles

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.

Risk and remedy

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.

Fuel system, gasoline: delivery, fuel pump

2023-06-26 · campaign 23V444000 · 20,500 vehicles

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.

Risk and remedy

Risk: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.

Canadian recalls (4)

Show 4 Canadian recalls

Tires

2026-04-02 · campaign 2026-167

Issue: On certain vehicles, winter tires with the wrong load rating may have been installed. As a result, the tires may be overloaded. This could cause poor handling or a tire failure. Safety Risk: Poor handling or a tire failure could cause a loss of control and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the winter tires.

Visual system

2025-07-11 · campaign 2025-374

Issue: On certain vehicles, there could be a problem with the connection of the infotainment system. As a result, the rearview camera image may not display when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to secure the connection of the infotainment system.

Fuel system

2023-12-15 · campaign 2023-672

Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall 2023-353. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.

Fuel system

2023-06-23 · campaign 2023-353

Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.

Owner complaints (2)

Owners filed 2 complaints with NHTSA about the 2023 Mercedes-Benz Metris Cargo (1 crashes, 4 injuries reported). Among 9 model years of this model, it ranks #7 for the most complaints (median 9).

Most-reported problemComplaints
Lane departure1
Seat belts1
Air bags1
Steering1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2023 Mercedes-Benz Metris Cargo.

VersionOverallFrontalSideRollover
2023 Mercedes-Benz Metris Cargo Van CV RWD––––

Fuel economy

EPA ratings for each 2023 Mercedes-Benz Metris Cargo version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Metris (Cargo Van) 2.0 L Automatic 9-spd192320$4,100
Metris (Cargo Van, LWB) 2.0 L Automatic 9-spd192320$4,100
Metris (US Postal Long) 2.0 L Automatic 9-spd192521$3,900
Metris (US Postal) 2.0 L Automatic 9-spd192521$3,900
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.