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2020 Nissan Murano recalls, complaints and safety ratings

There are 2 US recalls for the 2020 Nissan Murano, and 2 in Canada. Owners filed 45 complaints with NHTSA, most often about forward collision avoidance. Its best NHTSA overall crash rating is 5 stars.

2US recalls
0urgent recalls
45owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Suspension: rear, axle

2021-05-27 · campaign 21V402000 · 14,276 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.

Risk and remedy

Risk: The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.

Remedy: Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.

Steering: linkages

2021-03-11 · campaign 21V170000 · 15,223 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano vehicles. The left and/or right-hand transverse link may not have been manufactured correctly, which could result in it separating from the ball joint.

Risk and remedy

Risk: Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.

Remedy: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.

Canadian recalls (2)

Show 2 Canadian recalls

Suspension

2021-05-28 · campaign 2021-350 · 51 vehicles

Issue: On certain vehicles, the rear axle housings may not have been properly heat-treated. As a result, a strong impact (such as hitting a curb) could cause a rear axle housing to bend or break. If this happens, a wheel could be mis-aligned or there could be a loss of control and a wheel could separate. Safety Risk: A loss of control and/or a wheel separation could increase the risk of a crash. A wheel that separates could also hit another person or vehicle. Corrective Actions: Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the production date on the casting stamp of the rear axle housings. Parts that are affected by this problem will be replaced.

Suspension

2021-03-15 · campaign 2021-144

Issue: Certain vehicles may have been assembled with defective front lower control arms (transverse links). As a result, the outer ball joint could separate from the arm and cause a loss of vehicle control. Safety Risk: A loss of vehicle control could increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and instruct you to take your vehicle to a dealer to inspect and, if necessary, replace the defective front transverse links.

Owner complaints (45)

Owners filed 45 complaints with NHTSA about the 2020 Nissan Murano (1 crashes, 2 injuries reported). Among 24 model years of this model, it ranks #16 for the most complaints (median 114).

Most-reported problemComplaints
Forward collision avoidance14
Unknown or other10
Suspension8
Steering5
Service brakes4
Visibility/wiper3
Power train3
Structure2

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Nissan Murano.

VersionOverallFrontalSideRollover
2020 Nissan Murano SUV FWD5★5★5★4★
2020 Nissan Murano SUV AWD5★5★5★4★

Fuel economy

EPA ratings for each 2020 Nissan Murano version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Murano AWD 3.5 L Automatic (AV-S7)202823$2,900
Murano FWD 3.5 L Automatic (AV-S7)202823$2,900
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.