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Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (3)
Exterior lighting: turn signal
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Seat belts: rear/other, retractor
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Service brakes, hydraulic: antilock/traction control/electronic limited slip, control unit/module
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk and remedy
Risk: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Canadian recalls (3)
Show 3 Canadian recalls
Label
2024-08-15 · campaign 2024-548
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Lights and instruments
2021-09-22 · campaign 2021-577
Issue:
On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working.
Safety Risk:
This problem could cause a driver to be unaware that the turn signals are not working. Turn signals that do not work may cause a person not to recognize when a driver intends to turn or change lanes. This could increase the risk of a crash.
Corrective Action:
FCA Canada will notify owners by mail and instruct you to bring your vehicle to a dealer to update the body control module (BCM) software.
Seats and restraints
2021-09-09 · campaign 2021-553 · 655 vehicles
Issue:
On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat.
Safety Risk:
A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.
Owner complaints (5)
Owners filed 5 complaints with NHTSA about the 2021 Ram Promaster City. Among 8 model years of this model, it ranks #5 for the most complaints (median 16).
| Most-reported problem | Complaints | |
|---|
| Engine | 3 | |
| Equipment | 1 | |
| Exterior lighting | 1 | |
| Seat belts | 1 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2021 Ram Promaster City.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2021 Ram ProMaster City VAN FWD | – | – | – | – |
Fuel economy
EPA ratings for each 2021 Ram Promaster City version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Promaster City 2.4 L Automatic 9-spd | 21 | 28 | 24 | $2,800 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.