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2023 Toyota Corolla Cross recalls, complaints and safety ratings

There are 4 US recalls for the 2023 Toyota Corolla Cross, and 5 in Canada. Owners filed 177 complaints with NHTSA, most often about engine.

4US recalls
0urgent recalls
177owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Air bags: frontal, driver clockspring/spiral cassette

2025-01-29 · campaign 25V040000 · 1,716 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk and remedy

Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

Electrical system: instrument cluster/panel

2023-12-20 · campaign 23V864000 · 12,575 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk and remedy

Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.

Air bags: frontal, driver clockspring/spiral cassette

2023-07-12 · campaign 23V480000 · 152,927 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk and remedy

Risk: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Electrical system: instrument cluster/panel

2023-05-30 · campaign 23V384000 · 96,007 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."

Risk and remedy

Risk: An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy: Dealers will inspect and replace the instrument panel, if necessary, free of charge. Owner notification letters are expected to be mailed July 10, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TB04/23TA04.

Canadian recalls (5)

Show 5 Canadian recalls

Airbag

2025-05-06 · campaign 2025-242

Issue: On certain vehicles, the steering wheel spiral cable assembly could disconnect. If this happens, the airbag (SRS) warning lamp would turn on, and the driver-front airbag wouldn't work in a crash. This may also cause the horn or other steering wheel-mounted controls not to work properly. Note: This recall replaces Transport Canada recall no. 2023-386. Vehicles that were repaired under that recall don't require this repair. Safety Risk: An airbag that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect the production date of the spiral cable assembly, and replace it if necessary.

Airbag

2025-01-29 · campaign 2025-037 · 31 vehicles

Issue: On certain vehicles, the inspection completed by a Toyota dealer during recall SRC RF2 (Transport Canada recall no. 2023-386) may not have been done correctly. As a result, a second inspection is required. On certain vehicles, the steering wheel spiral cable assembly could disconnect. If this happens, the airbag (SRS) warning lamp would turn on, and the driver-front airbag wouldn't work in a crash. This may also cause the horn or other steering wheel-mounted controls not to work properly. Safety Risk: An airbag that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect the production date of the spiral cable assembly, and replace it if necessary.

Airbag

2023-12-20 · campaign 2023-681

Issue: On certain vehicles, the inspection completed by a Toyota dealer during recall SRC RF0 (Transport Canada recall 2023-311) may not address the safety risk. As a result, a second inspection is required. On certain vehicles, a problem with the instrument panel could cause the passenger-front airbag not to open and inflate properly in a crash. Safety Risk: An airbag that doesn't inflate properly could create an increased risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the instrument panel. To reduce the safety risk, Toyota recommends not to transport a person in the front-passenger seat until the recall repairs have been completed.

Airbag

2023-07-12 · campaign 2023-386

This recall was replaced by Transport Canada recall no. 2025-242. Issue: On certain vehicles, the steering wheel spiral cable assembly could disconnect. If this happens, the airbag (SRS) warning lamp would turn on, and the driver-front airbag wouldn't work in a crash. This may also cause the horn or other steering wheel-mounted controls not to work properly. Safety Risk: An airbag that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect the production date of the spiral cable assembly, and replace it if necessary.

Airbag

2023-05-30 · campaign 2023-311

Issue: On certain vehicles, a problem with the instrument panel could cause the passenger-front airbag not to open and inflate properly in a crash. Safety Risk: An airbag that doesn't inflate properly could create an increased risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the instrument panel. To reduce the safety risk, Toyota recommends not to transport a person in the front-passenger seat until the recall repairs have been completed.

Owner complaints (177)

Owners filed 177 complaints with NHTSA about the 2023 Toyota Corolla Cross (6 crashes, 5 injuries reported). Among 5 model years of this model, it ranks #1 for the most complaints (median 46).

Most-reported problemComplaints
Engine104
Electrical system70
Steering44
Visibility/wiper26
Unknown or other24
Exterior lighting15
Service brakes11
Power train11

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2023 Toyota Corolla Cross.

VersionOverallFrontalSideRollover
2023 Toyota COROLLA CROSS SUV FWD–4★5★–
2023 Toyota COROLLA CROSS SUV AWD–4★5★–

Fuel economy

EPA ratings for each 2023 Toyota Corolla Cross version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Corolla 2.0 L Automatic (AV-S10)324135$1,900
Corolla 2.0 L Automatic (AV-S10)314034$1,950
Corolla Cross 2.0 L Automatic (AV-S10)313332$2,100
Corolla Cross 4WD 2.0 L Automatic (AV-S10)293230$2,250
Corolla Cross Hybrid AWD 2.0 L Automatic (AV-S6)453842$1,600
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.