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2020 Toyota Highlander recalls, complaints and safety ratings

There are 4 US recalls for the 2020 Toyota Highlander, and 4 in Canada. Owners filed 321 complaints with NHTSA, most often about power train. Its best NHTSA overall crash rating is 5 stars.

4US recalls
0urgent recalls
321owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Air bags: sensor, occupant classification

2023-12-20 · campaign 23V865000 · 999,901 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Risk and remedy

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Structure: body, bumpers

2023-10-26 · campaign 23V720000 · 750,795 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Risk and remedy

Risk: A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Seats

2020-10-14 · campaign 20V633000 · 3,121 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander and Highlander hybrid vehicles. Incorrect seat trim covers on one or both of the front seats can prevent the seat-mounted side air bag from deploying properly.

Risk and remedy

Risk: Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the front seats and replace the seat trim covers as necessary, free of charge. The recall began December 11, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB14 / 20TA14.

Engine

2020-03-19 · campaign 20V162000 · 38,810 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Highlander vehicles equipped with a 3.5 L, V6 (2GR-FKS) gasoline engine. Due to an Engine Control Unit (ECU) programming error, fuel may not be correctly supplied to the engine while using the stop and restart feature.

Risk and remedy

Risk: Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will reprogram the ECU, free of charge. The recall began May 15, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TA06.

Canadian recalls (4)

Show 4 Canadian recalls

Airbag

2023-12-20 · campaign 2023-684

Issue: On certain vehicles, a sensor for the occupant classification system (OCS) may not have been manufactured properly. As a result, the sensor could short circuit and cause the airbag system to turn off the passenger-front airbag even when a passenger is seated. Note: This problem would cause a warning message to display on the instrument panel and the airbag indicator light would display "passenger airbag off". Safety Risk: An airbag that is turned off could increase the risk of injury to a passenger in a crash. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the OCS sensor.

Structure

2023-10-26 · campaign 2023-574

Issue: On certain vehicles, the front lower bumper cover may not be attached properly. As a result, if there is a minor impact to the front bumper, the lower bumper cover, engine under cover, and the fender liners could separate from the vehicle while driving. Safety Risk: Parts that detach from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Action: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to inspect the front bumper cover and secure it. If damage is found, the dealer will also replace the upper and/or lower front bumper cover(s).

Airbag

2020-10-14 · campaign 2020-480 · 248 vehicles

Issue: On certain vehicles, one or both of the front seats may have an incorrect trim cover installed. This could prevent the front seat-mounted side airbags from inflating properly in a crash. Safety Risk: An airbag that does not work properly could increase the risk of injury in a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the front seat trim covers. They will be replaced, as necessary.

Powertrain

2020-03-19 · campaign 2020-111

Issue: On certain vehicles, the engine stop-start system may not work properly and could cause the engine to stall while driving. If this happens, a warning chime will sound and multiple warning lights would turn on to let the driver know that the engine has stopped. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to update the engine control unit (ECU) software.

Owner complaints (321)

Owners filed 321 complaints with NHTSA about the 2020 Toyota Highlander (16 crashes, 20 injuries reported). Among 28 model years of this model, it ranks #4 for the most complaints (median 207).

Most-reported problemComplaints
Power train126
Unknown or other45
Service brakes39
Air bags32
Structure30
Fuel/propulsion system19
Electrical system18
Engine17

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Toyota Highlander.

VersionOverallFrontalSideRollover
2020 Toyota HIGHLANDER SUV FWD5★4★5★4★
2020 Toyota HIGHLANDER SUV AWD5★4★5★4★

Fuel economy

EPA ratings for each 2020 Toyota Highlander version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Highlander 3.5 L Automatic (S8)202823$2,900
Highlander 3.5 L Automatic (S8)212924$2,800
Highlander AWD 3.5 L Automatic (S8)202723$2,900
Highlander Hybrid 2.5 L Automatic (AV-S6)363536$1,850
Highlander Hybrid AWD 2.5 L Automatic (AV-S6)353535$1,900
Highlander Hybrid AWD LTD/PLAT 2.5 L Automatic (AV-S6)353435$1,900
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.