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2024 Toyota Prius Prime recalls, complaints and safety ratings

There are 4 US recalls for the 2024 Toyota Prius Prime, and 3 in Canada. Owners filed 15 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 5 stars.

4US recalls
0urgent recalls
15owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Electrical system: wiring, switches/knobs/buttons

2026-01-28 · campaign 26V049000 · 141,286 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk and remedy

Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

Remedy: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

Back over prevention: display function

2025-10-30 · campaign 25V744000 · 1,024,407 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Equipment: other, labels

2024-07-23 · campaign 24V548000 · 33,848 vehicles

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk and remedy

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Electrical system: wiring, switches/knobs/buttons

2024-04-17 · campaign 24V274000 · 55,690 vehicles

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk and remedy

Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

Remedy: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

Canadian recalls (3)

Show 3 Canadian recalls

Structure

2026-01-28 · campaign 2026-034

Issue: On certain vehicles, water could leak into the rear door handle(s) and cause the door opener switch(es) to short circuit. If this happens, the rear door(s) could open unexpectedly while driving. Note: This is an expansion of Transport Canada recall no. 2024-228. Vehicles repaired under that recall also require this repair. Safety Risk: A door that opens while driving could create a risk of injury. Corrective Actions: To reduce the safety risk, Toyota recommends that you enable the automatic door locking function through the vehicle's head unit. Toyota will notify owners by mail and advise you to take your vehicle to a dealership to modify the rear door switch circuits.

Visual system

2025-10-30 · campaign 2025-594

Issue: Under certain conditions, a software problem could cause the rearview camera image to freeze or not to display. If this happens, the rearview image may not display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Note: This recall only affects certain vehicles equipped with a panoramic view monitor system. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: The company will notify owners in writing and advise you to take your vehicle to a dealership to update the parking assist ECU software.

Electrical

2024-04-17 · campaign 2024-228

Issue: On certain vehicles, water could leak into the rear door handle(s) and could cause the door opener switch(es) to short circuit. If this happens, the rear door(s) could open unexpectedly while driving. Safety Risk: A door that opens while driving could create a risk of injury. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to install improved door opener switches.

Owner complaints (15)

Owners filed 15 complaints with NHTSA about the 2024 Toyota Prius Prime (3 crashes, 3 injuries reported). Among 8 model years of this model, it ranks #4 for the most complaints (median 15).

Most-reported problemComplaints
Electrical system6
Unknown or other4
Latches/locks/linkages2
Tires2
Steering2
Visibility1
Visibility/wiper1
Air bags1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2024 Toyota Prius Prime.

VersionOverallFrontalSideRollover
2024 Toyota PRIUS PRIME 5 HB FWD5★4★5★5★

Fuel economy

EPA ratings for each 2024 Toyota Prius Prime version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Prius 2.0 L Automatic (variable gear ratios)575657$1,200
Prius Prime 2.0 L Automatic (variable gear ratios)504748$1,400
Prius Prime SE 2.0 L Automatic (variable gear ratios)535152$1,300
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.