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2014 Cadillac SRX recalls, complaints and safety ratings

There are 2 US recalls for the 2014 Cadillac SRX, including 1 urgent (do not drive or park outside), and 2 in Canada. Owners filed 390 complaints with NHTSA, most often about exterior lighting. Its best NHTSA overall crash rating is 5 stars.

2US recalls
1urgent recalls
390owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Do not drive

Suspension: rear

2021-06-24 · campaign 21V473000 · 380,498 vehicles

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Risk and remedy

Risk: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

Suspension: rear

2014-09-19 · campaign 14V571000 · 290,241 vehicles

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Risk and remedy

Risk: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Canadian recalls (2)

Show 2 Canadian recalls

Suspension

2021-06-24 · campaign 2021-394

Issue: On certain vehicles, the adjustable rear toe link may not have been properly tightened during a previous service repair. As a result, the toe link could loosen and eventually separate. This could cause a sudden loss of vehicle stability. Note: You may notice the following warning symptoms if a rear toe link is loose: - sway or wander while driving; - loud metallic or other unusual noise from the rear suspension; - the steering wheel may be off-center; - the Stabilitrak malfunction indicator lamp (MIL) may stay on or flash while driving; - Uneven wear between the rear tires. If you detect these symptoms, you should stop driving and have the vehicle towed to the nearest dealership. Safety Risk: A loss of stability could increase the risk of a crash. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the adjustable rear toe links with a newly designed part.

Suspension

2014-09-18 · campaign 2014-406

On certain vehicles, the rear suspension toe link jam nuts may not have been tightened to specification. If the vehicle is operated in this condition, the toe link nuts could loosen and eventually separate, allowing the rear wheel to turn inboard or outboard. If this were to happen, sudden changes in vehicle handling could occur, which could result in a crash causing injury and/or property damage. Correction: Dealers will inspect and ensure the rear suspension toe link nuts are tightened to specification. If required, the rear suspension toe link will be replaced.

Owner complaints (390)

Owners filed 390 complaints with NHTSA about the 2014 Cadillac SRX (16 crashes, 2 fires, 7 injuries reported). Among 14 model years of this model, it ranks #6 for the most complaints (median 216).

Most-reported problemComplaints
Exterior lighting266
Electrical system39
Unknown or other29
Visibility/wiper25
Power train21
Suspension19
Service brakes10
Vehicle speed control7

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2014 Cadillac SRX.

VersionOverallFrontalSideRollover
2014 Cadillac SRX SUV AWD5★4★5★4★
2014 Cadillac SRX SUV FWD5★4★5★4★

Fuel economy

EPA ratings for each 2014 Cadillac SRX version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
SRX 2WD 3.6 L Automatic (S6)172419$3,550
SRX AWD 3.6 L Automatic (S6)162318$3,700
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.