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Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (5)
Park outsideElectrical system: propulsion system, traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Risk and remedy
Risk: A vehicle fire increases the risk of injury.
Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk and remedy
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Air bags: side/window, curtain
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk and remedy
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Electrical system: wiring, connectors/plugs/receptacles
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk and remedy
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Back over prevention: sensing system, camera
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk and remedy
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Canadian recalls (6)
Show 6 Canadian recalls
High voltage
2026-06-04 · campaign 2026-272
Issue:
On certain vehicles, the high-voltage battery could fail. If this happens, the high-voltage battery could overheat.
Note: This recall only affects plug-in hybrid (PHEV) models.
Safety Risk:
A high-voltage battery that fails can create a fire risk, even while the vehicle is parked and turned off.
Corrective Actions:
To reduce the safety risk, FCA Canada advises that you should not charge your vehicle and to park the vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the high-voltage battery. The dealer will also install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem.
Label
2024-08-15 · campaign 2024-548
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
High voltage
2024-07-18 · campaign 2024-411 · 619 vehicles
Issue:
On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit.
Note: This recall only affects plug-in hybrid (PHEV) models.
Safety Risk:
A short circuit can create the risk of a fire, even while the vehicle is parked and turned off.
Corrective Actions:
To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.
Electrical
2023-01-18 · campaign 2023-008
Issue:
On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut down and cause a sudden loss of power to the wheels.
Safety Risk:
A sudden loss of power to the wheels could increase the risk of a crash.
Corrective Actions:
FCA will notify owners by mail and instruct you to take your vehicle to a dealership to update the power inverter module (PIM) and, if necessary, update the instrument panel cluster software.
Electrical
2020-06-10 · campaign 2020-254
Issue:
On certain Plug-In Hybrid Electric Vehicles (PHEV), there could be a problem with the connection at the 12 volt battery isolator post. As a result, the connection could build a high-resistance and overheat.
Note: This connection is located on the floor behind the driver's seat.
Safety Risk:
A high-resistance connection could cause a fire. This can happen even if the vehicle is parked.
Corrective Actions:
FCA will notify owners by mail and instruct you to take your vehicle to a dealer to install a gasket on the 12 volt battery isolator post. Additionally, the dealer will also inspect the isolator post connection joint and, if necessary, replace the isolator post and 12 volt electrical cables.
Note: FCA advises you to take the following precautions until the final repairs are completed:
- Do not park your vehicle inside of a building or structure, or near other vehicles.
- Keep liquids out of the backseat area, including things like beverages, wet items, umbrellas, or bottled liquids that may leak.
Visual system
2020-04-06 · campaign 2020-145
Issue:
On certain vehicles, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver. Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.
Safety Risk:
A driver that is distracted could have an increased risk of a crash.
Corrective Actions:
FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.
Owner complaints (173)
Owners filed 173 complaints with NHTSA about the 2020 Chrysler Pacifica (7 crashes, 3 fires, 11 injuries reported). Among 18 model years of this model, it ranks #10 for the most complaints (median 218).
| Most-reported problem | Complaints | |
|---|
| Electrical system | 66 | |
| Engine | 53 | |
| Power train | 39 | |
| Steering | 32 | |
| Unknown or other | 19 | |
| Fuel/propulsion system | 10 | |
| Seats | 6 | |
| Vehicle speed control | 5 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2020 Chrysler Pacifica.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2020 Chrysler Pacifica VAN FWD | 5★ | 5★ | 5★ | 4★ |
| 2020 Chrysler Pacifica VAN AWD | – | 5★ | 5★ | – |
Fuel economy
EPA ratings for each 2020 Chrysler Pacifica version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Pacifica 3.6 L Automatic 9-spd | 19 | 28 | 22 | $3,050 |
| Pacifica AWD 3.6 L Automatic 9-spd | 17 | 25 | 20 | $3,350 |
| Pacifica Hybrid 3.6 L Automatic (variable gear ratios) | 29 | 30 | 30 | $2,250 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.