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2021 Chrysler Pacifica recalls, complaints and safety ratings

There are 7 US recalls for the 2021 Chrysler Pacifica, including 1 urgent (do not drive or park outside), and 6 in Canada. Owners filed 377 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 5 stars.

7US recalls
1urgent recalls
377owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (7)

Park outside

Electrical system: propulsion system, traction battery

2026-06-04 · campaign 26V362000 · 17,277 vehicles

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Risk and remedy

Risk: A vehicle fire increases the risk of injury.

Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor

2025-12-17 · campaign 25V876000 · 86 vehicles

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk and remedy

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Equipment adaptive/mobility: wheelchair restraints/securement, latch/anchor

2025-12-17 · campaign 25V877000 · 1,019 vehicles

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk and remedy

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Air bags: side/window, curtain

2024-10-24 · campaign 24V793000 · 26 vehicles

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk and remedy

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Over-the-air fix

Back over prevention: sensing system, camera

2024-06-13 · campaign 24V436000 · 1,033,433 vehicles

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Electrical system: wiring, connectors/plugs/receptacles

2023-01-17 · campaign 23V010000 · 67,117 vehicles

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Risk and remedy

Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Seats: mid/rear assembly

2022-03-24 · campaign 22V181000 · 1,160 vehicles

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Risk and remedy

Risk: An unsecured seat increases the risk of injury in a crash.

Remedy: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

Canadian recalls (6)

Show 6 Canadian recalls

High voltage

2026-06-04 · campaign 2026-272

Issue: On certain vehicles, the high-voltage battery could fail. If this happens, the high-voltage battery could overheat. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: A high-voltage battery that fails can create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: To reduce the safety risk, FCA Canada advises that you should not charge your vehicle and to park the vehicle outdoors and away from other vehicles or structures until the recall repairs have been completed. FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the high-voltage battery. The dealer will also install an advanced diagnostic software that will monitor the high-voltage battery and warn you if it detects a problem.

Seats and restraints

2026-01-05 · campaign 2026-003 · 54 vehicles

Issue: On certain vehicles converted for wheelchair access by Vantage Mobility, the wheelchair tie-down retractors may not have been manufactured properly. As a result, the retractor(s) may not lock automatically. If this happens, the wheelchair may not be secured correctly and could move in a crash. Note: This recall only affects certain Q'Straint QRT-DELUXE and QRT-MAX wheelchair retractors with the part number Q8-6200 or Q8-6209. Safety Risk: A wheelchair that moves in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, Vantage Mobility recommends you confirm the wheelchair is secured properly by attempting to move it before driving until the recall repairs have been completed. Vantage Mobility will notify owners by mail and advise you to take your vehicle to a Vantage Mobility service center to inspect and, if necessary, replace the wheelchair retractor(s).

Label

2024-08-15 · campaign 2024-548

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

High voltage

2024-07-18 · campaign 2024-411 · 619 vehicles

Issue: On certain vehicles, a problem inside the high-voltage battery assembly could cause a short circuit. Note: This recall only affects plug-in hybrid (PHEV) models. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: To reduce the safety risk, FCA advises not to charge your vehicle and to park it outdoors and away from other vehicles or structures until the recall repairs are completed. FCA Canada will notify owners by mail and advise you take your vehicle to a dealership to update the high-voltage battery pack control module (BPCM) software. The dealer will also inspect and, if necessary, replace the battery pack assembly.

Visual system

2024-06-13 · campaign 2024-338

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.

Electrical

2023-01-18 · campaign 2023-008

Issue: On certain plug-in hybrid electric vehicles (PHEV), a wiring connector inside the transmission could short circuit. As a result, the engine could shut down and cause a sudden loss of power to the wheels. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA will notify owners by mail and instruct you to take your vehicle to a dealership to update the power inverter module (PIM) and, if necessary, update the instrument panel cluster software.

Owner complaints (377)

Owners filed 377 complaints with NHTSA about the 2021 Chrysler Pacifica (11 crashes, 1 fires, 11 injuries reported). Among 18 model years of this model, it ranks #6 for the most complaints (median 218).

Most-reported problemComplaints
Electrical system153
Engine141
Power train120
Fuel/propulsion system78
Unknown or other56
Back over prevention28
Vehicle speed control23
Steering17

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2021 Chrysler Pacifica.

VersionOverallFrontalSideRollover
2021 Chrysler Pacifica VAN FWD5★5★5★4★
2021 Chrysler Pacifica VAN AWD–5★5★–

Fuel economy

EPA ratings for each 2021 Chrysler Pacifica version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Pacifica 3.6 L Automatic 9-spd192822$3,050
Pacifica AWD 3.6 L Automatic 9-spd172520$3,350
Pacifica Hybrid 3.6 L Automatic (variable gear ratios)293030$2,250
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.