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2016 Ford C-MAX recalls, complaints and safety ratings

There are 3 US recalls for the 2016 Ford C-MAX, and 1 in Canada. Owners filed 24 complaints with NHTSA, most often about back over prevention. Its best NHTSA overall crash rating is 4 stars.

3US recalls
0urgent recalls
24owner complaints
4★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (3)

Back over prevention: sensing system, camera

2025-10-13 · campaign 25V695000 · 1,448,655 vehicles

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk and remedy

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Power train: shift linkage/cable/rod

2022-06-10 · campaign 22V413000 · 2,925,968 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk and remedy

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Structure: body

2017-01-24 · campaign 17V052000 · 17 vehicles

Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.

Risk and remedy

Risk: Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

Canadian recalls (1)

Show 1 Canadian recall

Powertrain

2022-06-13 · campaign 2022-311

Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.

Owner complaints (24)

Owners filed 24 complaints with NHTSA about the 2016 Ford C-MAX (2 crashes, 1 fires, 3 injuries reported). Among 6 model years of this model, it ranks #4 for the most complaints (median 57).

Most-reported problemComplaints
Back over prevention7
Unknown or other6
Electrical system3
Power train2
Service brakes2
Visibility/wiper2
Vehicle speed control1
Fuel/propulsion system1

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2016 Ford C-MAX.

VersionOverallFrontalSideRollover
2016 Ford CMAX Energi 5 HB FWD4★4★5★4★
2016 Ford CMAX Hybrid 5 HB FWD4★4★5★4★

Fuel economy

EPA ratings for each 2016 Ford C-MAX version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
C-MAX Energi Plug-in Hybrid 2.0 L Automatic (variable gear ratios)403638$1,750
C-MAX Hybrid FWD 2.0 L Automatic (variable gear ratios)413639$1,700
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.