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Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (1)
Power train: shift linkage/cable/rod
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk and remedy
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Canadian recalls (1)
Show 1 Canadian recall
Powertrain
2022-06-13 · campaign 2022-311
Issue:
On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly.
Safety Risk:
Sudden and unexpected movement of the vehicle could increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
Owner complaints (15)
Owners filed 15 complaints with NHTSA about the 2017 Ford C-MAX (1 crashes, 2 fires reported). Among 6 model years of this model, it ranks #5 for the most complaints (median 57).
| Most-reported problem | Complaints | |
|---|
| Unknown or other | 4 | |
| Steering | 3 | |
| Vehicle speed control | 3 | |
| Power train | 3 | |
| Wheels | 2 | |
| Fuel system, gasoline | 1 | |
| Visibility/wiper | 1 | |
| Electrical system | 1 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2017 Ford C-MAX.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2017 Ford CMAX Energi 5 HB FWD | 4★ | 4★ | 5★ | 4★ |
| 2017 Ford CMAX Hybrid 5 HB FWD | 4★ | 4★ | 5★ | 4★ |
Fuel economy
EPA ratings for each 2017 Ford C-MAX version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| C-MAX Energi Plug-In Hybrid 2.0 L Automatic (variable gear ratios) | 41 | 38 | 39 | $1,700 |
| C-MAX Hybrid FWD 2.0 L Automatic (variable gear ratios) | 42 | 38 | 40 | $1,700 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.