Clean Feeds
Home › Recalls › Ford › Flex › 2017

2017 Ford Flex recalls, complaints and safety ratings

There are 4 US recalls for the 2017 Ford Flex, and 5 in Canada. Owners filed 42 complaints with NHTSA, most often about suspension.

4US recalls
0urgent recalls
42owner complaints
–overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (4)

Structure: body

2025-10-24 · campaign 25V732000 · 92,347 vehicles

Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Risk and remedy

Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.

Back over prevention: sensing system, camera

2025-10-13 · campaign 25V695000 · 1,448,655 vehicles

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

Risk and remedy

Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

Suspension: rear

2020-02-10 · campaign 20V072000 · 211,207 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk and remedy

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Engine and engine cooling: engine, gasoline

2016-12-22 · campaign 16V925000 · 1,163 vehicles

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Risk and remedy

Risk: An oil leak, in the presence of an ignition source, increases the risk of a fire.

Remedy: Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.

Canadian recalls (5)

Show 5 Canadian recalls

Structure

2026-07-01 · campaign 2026-328

Issue: On certain vehicles, the exterior B-pillar trims on the front and rear driver-side and passenger-side doors may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle. Note: This recall replaces Transport Canada recall no. 2025-588. Safety Risk: Trim that detaches from the vehicle could create a hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to secure the exterior B-pillar trims.

Structure

2025-10-24 · campaign 2025-588

This recall was replaced by Transport Canada recall no. 2026-328. Issue: On certain vehicles, the exterior B-pillar trims on the driver and front passenger doors may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle. Safety Risk: Trim that detaches from the vehicle could create a hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair or replace the exterior B-pillar trims, as necessary.

Suspension

2020-02-11 · campaign 2020-051

Issue: On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability. Note: Vehicles previously repaired under Ford Campaign 19R01 or 19S18 do not require repair under this recall. For the Taurus model, only the SHO Performance Package model is included in this recall. Safety Risk: A loss of vehicle stability could cause a loss of control and increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to install improved rear suspension toe links.

Suspension

2019-06-11 · campaign 2019-281

Issue: On certain vehicles, a buildup of dirt and mud could cause the rear suspension toe links to break. This could result in a sudden loss of vehicle stability. Note: This problem affects vehicles operated in Alberta, Saskatchewan and Manitoba. The unique soil properties in this region could make a toe link more likely to break. Safety Risk: A loss of stability could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to install improved rear suspension toe links.

Powertrain

2016-12-19 · campaign 2016-639 · 126 vehicles

On certain vehicles, the turbocharger oil supply tube may have been improperly brazed. This could allow engine oil to leak and come in contact with hot surfaces, increasing the risk of fire resulting in injury and/or damage to property. Correction: Dealers will inspect oil supply lines and replace as required.

Owner complaints (42)

Owners filed 42 complaints with NHTSA about the 2017 Ford Flex (2 crashes, 2 injuries reported). Among 11 model years of this model, it ranks #11 for the most complaints (median 139).

Most-reported problemComplaints
Suspension13
Unknown or other13
Back over prevention7
Visibility/wiper4
Steering3
Electrical system3
Structure3
Air bags2

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2017 Ford Flex.

VersionOverallFrontalSideRollover
2017 Ford Flex SUV FWD–––4★
2017 Ford Flex SUV AWD–––4★

Fuel economy

EPA ratings for each 2017 Ford Flex version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Flex AWD 3.5 L Automatic (S6)162218$3,700
Flex AWD 3.5 L Automatic (S6)152117$3,950
Flex FWD 3.5 L Automatic (S6)162319$3,550
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →

Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.