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Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (3)
Structure: body
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Risk and remedy
Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Back over prevention: sensing system, camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Risk and remedy
Risk: A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Suspension: rear
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk and remedy
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Canadian recalls (3)
Show 3 Canadian recalls
Structure
2026-07-01 · campaign 2026-328
Issue:
On certain vehicles, the exterior B-pillar trims on the front and rear driver-side and passenger-side doors may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle.
Note: This recall replaces Transport Canada recall no. 2025-588.
Safety Risk:
Trim that detaches from the vehicle could create a hazard for others and increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your vehicle to a dealership to secure the exterior B-pillar trims.
Structure
2025-10-24 · campaign 2025-588
This recall was replaced by Transport Canada recall no. 2026-328.
Issue:
On certain vehicles, the exterior B-pillar trims on the driver and front passenger doors may not be properly attached. As a result, the trim(s) could loosen and separate from the vehicle.
Safety Risk:
Trim that detaches from the vehicle could create a hazard for others and increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, repair or replace the exterior B-pillar trims, as necessary.
Suspension
2020-02-11 · campaign 2020-051
Issue:
On certain vehicles, the rear suspension toe link(s) could break. This could cause a sudden loss of vehicle stability.
Note: Vehicles previously repaired under Ford Campaign 19R01 or 19S18 do not require repair under this recall. For the Taurus model, only the SHO Performance Package model is included in this recall.
Safety Risk:
A loss of vehicle stability could cause a loss of control and increase the risk of a crash.
Corrective Actions:
The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to install improved rear suspension toe links.
Owner complaints (69)
Owners filed 69 complaints with NHTSA about the 2018 Ford Flex (7 crashes, 1 injuries reported). Among 11 model years of this model, it ranks #9 for the most complaints (median 139).
| Most-reported problem | Complaints | |
|---|
| Unknown or other | 20 | |
| Structure | 19 | |
| Back over prevention | 14 | |
| Electrical system | 12 | |
| Suspension | 9 | |
| Power train | 2 | |
| Fuel/propulsion system | 2 | |
| Wheels | 2 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2018 Ford Flex.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2018 Ford Flex SUV FWD | – | – | – | 4★ |
| 2018 Ford Flex SUV AWD | – | – | – | 4★ |
Fuel economy
EPA ratings for each 2018 Ford Flex version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Flex AWD 3.5 L Automatic (S6) | 16 | 22 | 18 | $3,700 |
| Flex AWD 3.5 L Automatic (S6) | 15 | 21 | 17 | $3,950 |
| Flex FWD 3.5 L Automatic (S6) | 16 | 23 | 19 | $3,550 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.