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2023 Ford Mustang Mach-E recalls, complaints and safety ratings

There are 6 US recalls for the 2023 Ford Mustang Mach-E, and 7 in Canada. Owners filed 129 complaints with NHTSA, most often about electrical system.

6US recalls
0urgent recalls
129owner complaints
–overall crash rating

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Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (6)

Electrical system: propulsion system, traction battery

2026-09-09 · campaign 26V582000 · 86 vehicles

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

Risk and remedy

Risk: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

Remedy: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.

Structure: exterior trim

2026-07-28 · campaign 26V487000 · 86,543 vehicles

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

Risk and remedy

Risk: Detached trim pieces can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.

Power train: driveline, differential unit

2026-06-30 · campaign 26V417000 · 42,784 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

Risk and remedy

Risk: Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.

Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.

Electrical system: body control module, software

2025-06-13 · campaign 25V404000 · 197,432 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

Risk and remedy

Risk: The inability to enter or exit the vehicle in an emergency increases the risk of injury.

Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.

Over-the-air fix

Back over prevention: software

2025-05-09 · campaign 25V315000 · 1,076,138 vehicles

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Risk and remedy

Risk: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

Visibility: windshield wiper/washer, motor

2024-08-09 · campaign 24V594000 · 86,852 vehicles

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Risk and remedy

Risk: Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.

Canadian recalls (7)

Show 7 Canadian recalls

High voltage

2026-09-09 · campaign 2026-431 · 15 vehicles

Issue: This recall is for certain vehicles that had a battery energy control module (BECM) replaced during service. On certain vehicles, the replacement battery energy control module may not have been programmed correctly. As a result, the state of charge could display incorrectly, so a person may not recognize the low state of charge, which could cause a loss of power to the wheels. Additionally, this could lead to the high-voltage battery overheating after repeated fast charging. Safety Risk: A loss of power to the wheels could increase the risk of a crash. A battery that overheats can create a fire risk. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the battery energy control module software.

Structure

2026-07-28 · campaign 2026-368

Issue: On certain vehicles, the left and right rear quarter window glass trims may not have been secured properly. As a result, the trim(s) could loosen and separate from the vehicle. Safety Risk: Trim that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rear quarter window glass trims.

Powertrain

2026-06-30 · campaign 2026-317

Issue: On certain vehicles, the differential pinion shaft could break and cause a loss of power to the wheels. This could also cause the vehicle to move when the transmission is in Park, if the parking brake is not used. Note: This recall only affects rear-wheel drive models. Safety Risk: A loss of power to the wheels could increase the risk of a crash. Additionally, a parked vehicle that moves suddenly could create the risk of an injury or a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to repair or replace the rear differential assembly, as necessary.

Electrical

2025-06-13 · campaign 2025-326

Issue: Under certain conditions, the electronic door latches could stay locked after the driver and/or front passenger exit the vehicle. As a result, you may not be able to open the doors from the outside, or an occupant that's unable to use the inside door handle(s) may not be able to exit the vehicle on their own. Safety Risk: Doors that can't be opened from the outside could delay emergency responders from entering the vehicle. This could also slow certain occupants from exiting the vehicle in an emergency. Both issues could increase the risk of injury. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) and secondary on-board diagnostic control module (SOBDMC) software.

Over-the-air fix

Visual system

2025-05-09 · campaign 2025-260

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display or to freeze when the transmission is shifted into reverse. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the SYNC software. Alternatively, you may schedule an appointment to have the update performed at a Ford dealership.

Visual system

2024-11-08 · campaign 2024-692

Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wipers not to work. Note: This recall replaces Transport Canada recall no. 2024-461. Vehicles that were repaired under that recall don't require this repair. Safety Risk: Windshield wipers that don't work could reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the windshield wiper motor.

Visual system

2024-08-12 · campaign 2024-461

This recall was replaced by Transport Canada recall no. 2024-692. Issue: On certain vehicles, the windshield wiper motor may not have been manufactured properly. As a result, the motor could fail and cause the windshield wipers not to work. Safety Risk: Windshield wipers that don't work could reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the windshield wiper motor.

Owner complaints (129)

Owners filed 129 complaints with NHTSA about the 2023 Ford Mustang Mach-E (10 crashes, 1 fires, 5 injuries reported). Among 6 model years of this model, it ranks #3 for the most complaints (median 129).

Most-reported problemComplaints
Electrical system53
Unknown or other27
Forward collision avoidance25
Power train24
Service brakes22
Vehicle speed control12
Fuel/propulsion system12
Lane departure9

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2023 Ford Mustang Mach-E.

VersionOverallFrontalSideRollover
2023 Ford Mustang Mach-E BEV SUV RWD––5★5★
2023 Ford Mustang Mach-E BEV SUV AWD––5★5★

Fuel economy

EPA ratings for each 2023 Ford Mustang Mach-E version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
MUSTANG MACH-E CAL RT 1 ER AWD Automatic (A1)1059198$750
Mustang 2.3 L Manual 6-spd212924$2,800
Mustang 2.3 L Automatic 10-spd223225$2,700
Mustang 2.3 L Automatic (S10)213124$2,800
Mustang 5.0 L Manual 6-spd152418$3,700
Mustang 5.0 L Automatic (S10)152419$3,550
Mustang Mach-E AWD Automatic (A1)998693$800
Mustang Mach-E AWD Extended Automatic (A1)978592$850
Mustang Mach-E GT Automatic (A1)907784$900
Mustang Mach-E GT Performance Automatic (A1)907782$900
Mustang Mach-E RWD Automatic (A1)11096103$750
Mustang Mach-E RWD Extended Automatic (A1)1059299$750
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.