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2020 Ford Transit Connect recalls, complaints and safety ratings

There are 8 US recalls for the 2020 Ford Transit Connect, and 6 in Canada. Owners filed 32 complaints with NHTSA, most often about power train.

8US recalls
0urgent recalls
32owner complaints
–overall crash rating

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Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (8)

Back over prevention: software

2025-06-27 · campaign 25V442000 · 200,237 vehicles

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk and remedy

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Power train: automatic transmission, control module (tcm/pcm/tecm)

2025-03-28 · campaign 25V196000 · 152 vehicles

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.

Risk and remedy

Risk: An engine that overheats increases the risk of a fire.

Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.

Power train: shift linkage/cable/rod

2022-06-10 · campaign 22V413000 · 2,925,968 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk and remedy

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Visibility: windshield

2022-03-25 · campaign 22V192000 · 39,720 vehicles

Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.

Risk and remedy

Risk: During a crash, the windshield may detach from the vehicle, increasing the risk of injury.

Remedy: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.

Power train: shift linkage/cable/rod

2021-05-24 · campaign 21V376000 · 192,080 vehicles

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk and remedy

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Air bags: frontal, passenger side

2020-12-17 · campaign 20V791000 · 12 vehicles

Ford Motor Company (Ford) is recalling certain 2020 EcoSport and 2019-2020 Transit Connect vehicles. Depending on the model, either the driver side or passenger side frontal air bag modules are missing the first-stage booster propellant and sleeve. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk and remedy

Risk: Air bag modules missing the first-stage booster propellant will not deploy as intended in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will replace the affected air bag module on either the driver or passenger side, free of charge. This recall began February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

Power train: automatic transmission, control module (tcm/pcm/tecm)

2020-10-15 · campaign 20V636000 · 2,903 vehicles

Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles equipped with 2.5L engines. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay the fail-safe cooling strategy in the event of coolant loss and result in engine overheating.

Risk and remedy

Risk: If the engine overheats, it can result in engine damage and increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will update the PCM software, free of charge. The recall began November 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S60.

Power train: automatic transmission

2020-09-10 · campaign 20V550000 · 97 vehicles

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Risk and remedy

Risk: Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Canadian recalls (6)

Show 6 Canadian recalls

Visual system

2025-06-27 · campaign 2025-360

Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.

Engine

2025-03-28 · campaign 2025-165 · 17 vehicles

Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 20S60 (Transport Canada recall no. 2020-486) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with a 2.5 L engine, there may be a problem with the programming of the powertrain control module. As a result, the engine could overheat. Safety Risk: An engine that overheats and causes engine damage could create the risk of a fire. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module software.

Powertrain

2022-06-13 · campaign 2022-311

Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.

Structure

2022-03-29 · campaign 2022-151

Issue: On certain vehicles, the windshield may not be properly attached. As a result, the glass can become loose and could separate from the vehicle in a crash. Safety Risk: A windshield that detaches in a crash could create an increased risk of injury. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to inspect and, if necessary, remove and reinstall the windshield.

Powertrain

2021-05-24 · campaign 2021-309

Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Note: This recall only affects vehicles equipped with a 2.5 L engine and 6F35 (6 speed) transmission. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.

Engine

2020-10-16 · campaign 2020-486 · 584 vehicles

Issue: On certain vehicles equipped with a 2.5 L engine, there may be a problem with the programming of the Powertrain Control Module. As a result, the engine could overheat. In certain cases, this could result in engine damage. Safety Risk: Overheating that causes engine damage could create the risk of a fire. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to update the Powertrain Control Module software.

Owner complaints (32)

Owners filed 32 complaints with NHTSA about the 2020 Ford Transit Connect (2 crashes, 2 fires reported). Among 14 model years of this model, it ranks #6 for the most complaints (median 32).

Most-reported problemComplaints
Power train10
Unknown or other5
Visibility4
Service brakes4
Forward collision avoidance3
Vehicle speed control2
Engine2
Service brakes, hydraulic2

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2020 Ford Transit Connect.

VersionOverallFrontalSideRollover
2020 Ford Transit Connect WAGON FWD–––4★
2020 Ford Transit Connect VAN FWD––––

Fuel economy

EPA ratings for each 2020 Ford Transit Connect version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Transit Connect USPS 2.5 L Automatic (S6)202722$3,050
Transit Connect Van 2WD 2.0 L Automatic (S8)242725$2,700
Transit Connect Van 2WD 2.5 L Automatic (S6)202722$3,050
Transit Connect Van FFV 2.0 L Automatic (S8)242725$2,700
Transit Connect Wagon LWB FFV 2.0 L Automatic (S8)242926$2,600
Transit Connect Wagon LWB FWD 2.0 L Automatic (S8)242926$2,600
Transit Connect Wagon LWB FWD 2.5 L Automatic (S6)202622$3,050
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.