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Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (6)
Power train
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risk and remedy
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Power train: automatic transmission
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Risk and remedy
Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Power train: driveline, differential unit
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk and remedy
Risk: A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Electrical system: software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Equipment: other, labels
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk and remedy
Risk: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.
Air bags: knee bolster
Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
Risk and remedy
Risk: If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.
Canadian recalls (8)
Show 8 Canadian recalls
Powertrain
2025-01-16 · campaign 2025-012
Issue:
On certain vehicles, the input shaft snap ring in the power transfer unit (PTU) may not have been installed properly. As a result, the PTU could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied.
Note: This recall only affects certain vehicles equipped with a two-speed PTU.
Safety Risk:
A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash.
Corrective Actions:
FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the drivetrain control module and install a diagnostic software that will monitor the PTU and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange for the replacement of the PTU.
Label
2024-08-15 · campaign 2024-548
Issue:
On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French.
Safety Risk:
This error does not affect vehicle safety.
Corrective Actions:
This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Powertrain
2023-04-27 · campaign 2023-254
Issue:
On certain vehicles with a two-speed power transfer unit (PTU), the input splines on the front differential may wear and fail. If this happens, there could be a loss of power to the wheels. In addition, the PARK position may not hold the vehicle in place. This could allow the vehicle to move unexpectedly when parked.
Note: This is an expansion of recall W47 (Transport Canada recall 2020-261).
Safety Risk:
A vehicle that loses power to the wheels or moves unexpectedly could increase the risk of a crash.
Corrective Actions:
FCA will notify owners by mail and instruct you to take your vehicle to a dealer to update the software for the power transfer unit. This update will maintain vehicle propulsion by engaging rear wheels if the input splines fail. It will also prevent the vehicle from moving unexpectedly when transmission is in PARK by activating the parking brake.
Powertrain
2020-06-12 · campaign 2020-261
Issue:
On certain vehicles with a two-speed power transfer unit (PTU), the input splines on the front differential may wear and fail. If this happens, there could be a loss of power to the wheels. In addition, the PARK position may not hold the vehicle in place. This could allow the vehicle to move unexpectedly when parked.
Safety Risk:
A vehicle that loses power to the wheels or moves unexpectedly could increase the risk of a crash.
Corrective Actions:
FCA will notify owners by mail and instruct you to take your vehicle to a dealer to update the software for the power transfer unit. This update will maintain vehicle propulsion by engaging rear wheels if the input splines fail. It will also prevent the vehicle from moving unexpectedly when transmission is in PARK by activating the parking brake.
Other
2019-08-21 · campaign 2019-420
Issue:
This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones.
Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act.
Safety Risk:
Glass that breaks in to large pieces could create a risk of injury.
Corrective Actions:
The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Engine
2018-05-17 · campaign 2018-269
On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.
Label
2017-08-31 · campaign 2017-422
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 110 - Tire Selection and Rims. The certification label may not include tire and rim size information as required by the standard. This could lead to the wrong tire and rim size being used, which could potentially affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the certification label.
Airbag
2016-10-28 · campaign 2016-535 · 12 vehicles
On certain vehicles, the driver’s knee airbag inflator may have been assembled with an improper weld. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the knee airbag assembly.
Owner complaints (1,338)
Owners filed 1,338 complaints with NHTSA about the 2017 Jeep Cherokee (24 crashes, 6 fires, 27 injuries reported). Among 34 model years of this model, it ranks #5 for the most complaints (median 233).
| Most-reported problem | Complaints | |
|---|
| Power train | 650 | |
| Unknown or other | 343 | |
| Electrical system | 342 | |
| Engine | 260 | |
| Vehicle speed control | 60 | |
| Service brakes | 56 | |
| Steering | 45 | |
| Electronic stability control (esc) | 42 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2017 Jeep Cherokee.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2017 Jeep Cherokee SUV 2WD | 4★ | 4★ | 5★ | 4★ |
| 2017 Jeep Cherokee SUV 4WD | 4★ | 4★ | 5★ | 4★ |
Fuel economy
EPA ratings for each 2017 Jeep Cherokee version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Cherokee 4WD 2.4 L Automatic 9-spd | 21 | 28 | 23 | $2,900 |
| Cherokee 4WD 2.4 L Automatic 9-spd | 21 | 28 | 23 | $2,900 |
| Cherokee 4WD 3.2 L Automatic 9-spd | 20 | 27 | 23 | $3,300 |
| Cherokee 4WD Active Drive II 2.4 L Automatic 9-spd | 21 | 27 | 23 | $2,900 |
| Cherokee 4WD Active Drive II 3.2 L Automatic 9-spd | 18 | 26 | 21 | $3,600 |
| Cherokee FWD 2.4 L Automatic 9-spd | 21 | 30 | 25 | $2,700 |
| Cherokee FWD 2.4 L Automatic 9-spd | 21 | 30 | 25 | $2,700 |
| Cherokee FWD 3.2 L Automatic 9-spd | 21 | 29 | 24 | $3,150 |
| Cherokee Trailhawk 4WD 2.4 L Automatic 9-spd | 19 | 25 | 22 | $3,050 |
| Cherokee Trailhawk 4WD 3.2 L Automatic 9-spd | 18 | 24 | 21 | $3,600 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.