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2018 Jeep Cherokee recalls, complaints and safety ratings

There are 7 US recalls for the 2018 Jeep Cherokee, and 8 in Canada. Owners filed 688 complaints with NHTSA, most often about power train. Its best NHTSA overall crash rating is 4 stars.

7US recalls
0urgent recalls
688owner complaints
4★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (7)

Power train

2025-01-16 · campaign 25V011000 · 63,130 vehicles

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Risk and remedy

Risk: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Electrical system: wiring, front underhood

2018-08-09 · campaign 18V524000 · 12,779 vehicles

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk and remedy

Risk: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Power train: axle assembly, axle shaft

2018-07-26 · campaign 18V494000 · 702 vehicles

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.

Risk and remedy

Risk: If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.

Electrical system: software

2018-05-17 · campaign 18V332000 · 4,815,661 vehicles

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk and remedy

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Fuel system, gasoline: delivery, hoses, lines/piping, and fittings

2018-05-01 · campaign 18V282000 · 48,990 vehicles

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.

Risk and remedy

Risk: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the fuel tube, replacing it as necessary, free of charge. The recall began May 24, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U39.

Engine and engine cooling: engine

2017-10-24 · campaign 17V670000 · 357 vehicles

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.

Risk and remedy

Risk: If the oil pump fails, the engine will stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the oil pump, replacing it as necessary, free of charge. The recall began December 5, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T65.

Equipment: other, labels

2017-08-31 · campaign 17V543000 · 22,242 vehicles

Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk and remedy

Risk: The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

Canadian recalls (8)

Show 8 Canadian recalls

Powertrain

2025-01-16 · campaign 2025-012

Issue: On certain vehicles, the input shaft snap ring in the power transfer unit (PTU) may not have been installed properly. As a result, the PTU could become damaged and fail. If this happens, there could be a loss of power to the wheels and/or the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain vehicles equipped with a two-speed PTU. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the drivetrain control module and install a diagnostic software that will monitor the PTU and warn you if it detects a problem. If you see this warning, you should contact a dealership to arrange for the replacement of the PTU.

Label

2024-08-15 · campaign 2024-548

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Other

2019-08-21 · campaign 2019-420

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Powertrain

2018-08-09 · campaign 2018-422

Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the powertrain controller.

Powertrain

2018-07-27 · campaign 2018-392 · 35 vehicles

Certain vehicles equipped with all-wheel drive may have been built with an improperly manufactured right front half-shaft bearing. This could cause the half-shaft to fail, which could result in a loss of motive power or a vehicle roll-away, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the right front half-shaft assembly.

Engine

2018-05-17 · campaign 2018-269

On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.

Fuel system

2018-05-01 · campaign 2018-220

Certain vehicles equipped with 2.4L engines may have been built with a damaged fuel tube that may result in a fuel leak. In the presence of an ignition source, a fuel leak could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will inspect and replace the fuel supply tube as necessary.

Label

2017-08-31 · campaign 2017-422

Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 110 - Tire Selection and Rims. The certification label may not include tire and rim size information as required by the standard. This could lead to the wrong tire and rim size being used, which could potentially affect vehicle handling and increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the certification label.

Owner complaints (688)

Owners filed 688 complaints with NHTSA about the 2018 Jeep Cherokee (11 crashes, 5 fires, 7 injuries reported). Among 34 model years of this model, it ranks #6 for the most complaints (median 233).

Most-reported problemComplaints
Power train296
Electrical system190
Unknown or other174
Engine155
Service brakes34
Steering30
Fuel/propulsion system26
Vehicle speed control20

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2018 Jeep Cherokee.

VersionOverallFrontalSideRollover
2018 Jeep Cherokee SUV 2WD4★4★5★4★
2018 Jeep Cherokee SUV 4WD4★4★5★4★

Fuel economy

EPA ratings for each 2018 Jeep Cherokee version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Cherokee 4WD 2.4 L Automatic 9-spd212823$2,900
Cherokee 4WD 2.4 L Automatic 9-spd212823$2,900
Cherokee 4WD 3.2 L Automatic 9-spd202723$3,300
Cherokee 4WD Active Drive II 2.4 L Automatic 9-spd212723$2,900
Cherokee 4WD Active Drive II 3.2 L Automatic 9-spd182621$3,600
Cherokee FWD 2.4 L Automatic 9-spd213025$2,700
Cherokee FWD 2.4 L Automatic 9-spd213025$2,700
Cherokee FWD 3.2 L Automatic 9-spd212924$3,150
Cherokee Trailhawk 4WD 2.4 L Automatic 9-spd192522$3,050
Cherokee Trailhawk 4WD 3.2 L Automatic 9-spd182421$3,600
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.