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2019 Kia Sorento recalls, complaints and safety ratings

There are 2 US recalls for the 2019 Kia Sorento, including 1 urgent (do not drive or park outside), and 4 in Canada. Owners filed 435 complaints with NHTSA, most often about engine. Its best NHTSA overall crash rating is 5 stars.

2US recalls
1urgent recalls
435owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Park outside

Trailer hitches

2022-09-19 · campaign 22V703000 · 70,887 vehicles

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk and remedy

Risk: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Back over prevention: sensing system, camera

2023-09-15 · campaign 23V639000 · 83,667 vehicles

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Canadian recalls (4)

Show 4 Canadian recalls

Label

2024-08-15 · campaign 2024-549

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.

Visual system

2023-09-18 · campaign 2023-516

Issue: On certain vehicles, water could leak into the rearview camera and cause the rearview camera image not to display. Canadian regulations require the rearview image to display when reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect the rearview camera. The dealer will replace the rearview camera if necessary, and apply additional water proofing to the rearview camera wiring harness.

Electrical

2021-11-05 · campaign 2021-680

Issue: Certain vehicles may be equipped with an accessory trailer wiring harness that could fail. Over time, water could leak into the control module and cause a short circuit. If this happens, there could be loss of the trailer lights. Note: This recall affects trailer wiring harness kits that may have been ordered at the time of a vehicle purchase, or purchased separately from a dealer as an aftermarket accessory. Safety Risk: A loss of trailer lights could make the trailer less visible. In addition, other drivers may not recognize that the vehicle ahead is braking or intends to turn. This could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the trailer wiring harness. If the harness is from the lot (batch) affected by this problem, the dealer will replace it. Kia recommends that you should always check to ensure that trailer lights work properly before towing.

Engine

2019-12-17 · campaign 2019-639

Issue: Kia Canada is conducting a Product Improvement Campaign that provides an update to the engine control module to detect potential problems before an engine fails. An engine failure may cause a sudden loss of power with an inability to restart. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to update the software for the engine control module.

Owner complaints (435)

Owners filed 435 complaints with NHTSA about the 2019 Kia Sorento (10 crashes, 19 fires, 16 injuries reported). Among 24 model years of this model, it ranks #8 for the most complaints (median 255).

Most-reported problemComplaints
Engine160
Unknown or other111
Electrical system68
Structure56
Power train51
Fuel/propulsion system24
Exterior lighting22
Forward collision avoidance18

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2019 Kia Sorento.

VersionOverallFrontalSideRollover
2019 Kia Sorento SUV AWD5★5★5★4★
2019 Kia Sorento SUV FWD5★5★5★4★

Fuel economy

EPA ratings for each 2019 Kia Sorento version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Sorento AWD 2.4 L Automatic (S6)212623$2,900
Sorento AWD 3.3 L Automatic (S8)192421$3,200
Sorento FWD 2.4 L Automatic (S6)222925$2,700
Sorento FWD 3.3 L Automatic (S8)192622$3,050
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.