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Check by VIN to confirm the
exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (1)
Park outsideTrailer hitches
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk and remedy
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Canadian recalls (2)
Show 2 Canadian recalls
Label
2024-08-15 · campaign 2024-549
Issue:
On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French.
Safety Risk:
These small errors do not affect vehicle safety.
Corrective Actions:
This is not a recall. Kia has corrected the compliance label for all new vehicles.
Electrical
2021-11-05 · campaign 2021-680
Issue:
Certain vehicles may be equipped with an accessory trailer wiring harness that could fail. Over time, water could leak into the control module and cause a short circuit. If this happens, there could be loss of the trailer lights.
Note: This recall affects trailer wiring harness kits that may have been ordered at the time of a vehicle purchase, or purchased separately from a dealer as an aftermarket accessory.
Safety Risk:
A loss of trailer lights could make the trailer less visible. In addition, other drivers may not recognize that the vehicle ahead is braking or intends to turn. This could increase the risk of a crash.
Corrective Actions:
Kia will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the trailer wiring harness. If the harness is from the lot (batch) affected by this problem, the dealer will replace it. Kia recommends that you should always check to ensure that trailer lights work properly before towing.
Owner complaints (140)
Owners filed 140 complaints with NHTSA about the 2020 Kia Sorento (11 crashes, 12 fires, 21 injuries, 1 deaths reported). Among 24 model years of this model, it ranks #18 for the most complaints (median 255).
| Most-reported problem | Complaints | |
|---|
| Engine | 67 | |
| Unknown or other | 26 | |
| Electrical system | 20 | |
| Power train | 18 | |
| Fuel/propulsion system | 10 | |
| Trailer hitches | 9 | |
| Service brakes | 5 | |
| Exterior lighting | 5 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2020 Kia Sorento.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2020 Kia Sorento SUV FWD | 5★ | 5★ | 5★ | 4★ |
| 2020 Kia Sorento SUV AWD | 5★ | 5★ | 5★ | 4★ |
Fuel economy
EPA ratings for each 2020 Kia Sorento version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Sorento AWD 2.4 L Automatic (S6) | 21 | 26 | 23 | $2,900 |
| Sorento AWD 3.3 L Automatic (S8) | 18 | 24 | 20 | $3,350 |
| Sorento FWD 2.4 L Automatic (S6) | 22 | 29 | 25 | $2,700 |
| Sorento FWD 3.3 L Automatic (S8) | 19 | 26 | 22 | $3,050 |
Need this data in your app?
Recalls, complaints, crash ratings and fuel economy as a JSON API. Decode up to 50 VINs per call and get a daily feed of new recalls.
Explore the API →Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.