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2023 Kia Sorento recalls, complaints and safety ratings

There are 3 US recalls for the 2023 Kia Sorento, and 4 in Canada. Owners filed 125 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 4 stars.

3US recalls
0urgent recalls
125owner complaints
4★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (3)

Visibility: defroster/defogger/hvac system, fan/motor

2025-09-25 · campaign 25V649000 · 39,536 vehicles

Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

Risk and remedy

Risk: A fire increases the risk of injury.

Remedy: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

Back over prevention: sensing system, camera

2023-08-31 · campaign 23V610000 · 144,979 vehicles

Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy

Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

Equipment: other, labels

2023-08-15 · campaign 23V579000 · 50,517 vehicles

Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk and remedy

Risk: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.

Remedy: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.

Canadian recalls (4)

Show 4 Canadian recalls

Heater and defroster

2025-09-26 · campaign 2025-516

Issue: On certain vehicles, the wiring harness for the blower motor may not have been manufactured properly. As a result, the wiring could overheat and melt. Note: This recall only affects Sorento LX+ models. Safety Risk: Wiring that overheats and melts can create the risk of a fire. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to replace the blower motor wiring harness and the blower motor resistor.

Label

2024-08-15 · campaign 2024-549

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.

Visual system

2023-09-01 · campaign 2023-494

Issue: On certain vehicles, the rearview camera mounting clips could fail. If this happens, the rearview camera could fall out of position and cause the rearview image not to display correctly. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect the rearview camera housing, and replace it as necessary.

Label

2023-08-17 · campaign 2023-465

Issue: On certain vehicles, the airbag warning labels on the driver and passenger sun visors could peel off. Canadian regulations require information about the airbag system to be provided on the sun visors. Safety Risk: The airbag warning labels provide information about the airbags and child restraint safety recommendations. Not following these recommendations could create an increased risk of injury. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and replace the driver and passenger sun visors, as needed.

Owner complaints (125)

Owners filed 125 complaints with NHTSA about the 2023 Kia Sorento (3 crashes, 2 fires, 3 injuries reported). Among 24 model years of this model, it ranks #19 for the most complaints (median 255).

Most-reported problemComplaints
Electrical system38
Unknown or other37
Engine32
Power train22
Forward collision avoidance14
Vehicle speed control11
Service brakes11
Lane departure10

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2023 Kia Sorento.

VersionOverallFrontalSideRollover
2023 Kia Sorento SUV FWD4★4★5★4★
2023 Kia Sorento SUV AWD4★4★5★4★

Fuel economy

EPA ratings for each 2023 Kia Sorento version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Sorento AWD 2.5 L Automatic (S8)232524$2,800
Sorento AWD 2.5 L Automatic (AM-S8)222724$2,800
Sorento FWD 2.5 L Automatic (S8)242926$2,600
Sorento FWD 2.5 L Automatic (AM-S8)222925$2,700
Sorento Hybrid AWD 1.6 L Automatic (AM-S6)363334$1,950
Sorento Hybrid FWD 1.6 L Automatic (AM-S6)393537$1,800
Sorento Plug-in Hybrid 1.6 L Automatic (AM-S6)353334$1,950
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.