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2024 Kia Sorento recalls, complaints and safety ratings

There are 2 US recalls for the 2024 Kia Sorento, and 3 in Canada. Owners filed 44 complaints with NHTSA, most often about electrical system. Its best NHTSA overall crash rating is 5 stars.

2US recalls
0urgent recalls
44owner complaints
5★overall crash rating

Is your car affected?

Check by VIN to confirm the exact model and see every recall for it.

Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.

US recalls (2)

Electrical system: body control module, software

2025-01-13 · campaign 25V006000 · 74,469 vehicles

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk and remedy

Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Electrical system: wiring

2024-04-23 · campaign 24V287000 · 95 vehicles

Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

Risk and remedy

Risk: A loss of power steering assist increases the risk of a crash.

Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Canadian recalls (3)

Show 3 Canadian recalls

Lights and instruments

2025-01-14 · campaign 2025-011

Issue: On certain vehicles, a software problem could cause the headlamps and tail lamps to turn off. As a result, the vehicles don't meet certain requirements of Canadian regulations. Note: For the 2025 model year Sorento, this recall also affects hybrid and plug-in hybrid (PHEV) models. Safety Risk: Headlamps and tail lamps that don't work properly cause reduced visibility and make the vehicle less visible to others. Both issues could increase the risk of a crash. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to update the body domain control unit software.

Label

2024-08-15 · campaign 2024-549

Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Kia has corrected the compliance label for all new vehicles.

Steering

2024-04-24 · campaign 2024-240 · 25 vehicles

Issue: On certain vehicles, the motor driven power steering (MDPS) wiring harness may have been routed incorrectly. As a result, the wiring could become damaged by contact with the steering shaft. If this happens, there could be a reduction or loss of power steering assist. Safety Risk: A loss of power steering assist can cause an increase in steering effort, especially at low speeds, and create the risk of a crash. Corrective Actions: Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, re-route the MDPS wiring harness. If damage is found, the wiring harness will be repaired or replaced as necessary.

Owner complaints (44)

Owners filed 44 complaints with NHTSA about the 2024 Kia Sorento (4 crashes, 1 fires, 4 injuries reported). Among 24 model years of this model, it ranks #22 for the most complaints (median 255).

Most-reported problemComplaints
Electrical system11
Structure7
Unknown or other6
Engine5
Service brakes5
Power train5
Forward collision avoidance3
Visibility/wiper3

Crash test ratings

NHTSA 5-Star Safety Ratings for the 2024 Kia Sorento.

VersionOverallFrontalSideRollover
2024 Kia Sorento SUV FWD5★4★5★4★
2024 Kia Sorento SUV AWD5★4★5★4★

Fuel economy

EPA ratings for each 2024 Kia Sorento version.

VersionCity MPGHighway MPGCombinedYearly fuel cost
Sorento AWD 2.5 L Automatic (S8)232825$2,700
Sorento AWD 2.5 L Automatic (AM-S8)202723$2,900
Sorento FWD 2.5 L Automatic (S8)233126$2,600
Sorento FWD 2.5 L Automatic (AM-S8)202923$2,900
Sorento Hybrid AWD 1.6 L Automatic (AM-S6)363334$1,950
Sorento Hybrid FWD 1.6 L Automatic (AM-S6)393537$1,800
Sorento Plug-in Hybrid 1.6 L Automatic (AM-S6)353334$1,950
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada). Recalls updated 2026-10-30.