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exact model and see every recall for it.
Recalls are issued for a make, model and model year. Whether the repair has already been done on one specific car is known only to its manufacturer and dealers. Check your vehicle's official status at nhtsa.gov/recalls or with a dealer.
US recalls (2)
Electrical system: body control module, software
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Electrical system: wiring
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Risk and remedy
Risk: A loss of power steering assist increases the risk of a crash.
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Canadian recalls (3)
Show 3 Canadian recalls
Lights and instruments
2025-01-14 · campaign 2025-011
Issue:
On certain vehicles, a software problem could cause the headlamps and tail lamps to turn off. As a result, the vehicles don't meet certain requirements of Canadian regulations.
Note: For the 2025 model year Sorento, this recall also affects hybrid and plug-in hybrid (PHEV) models.
Safety Risk:
Headlamps and tail lamps that don't work properly cause reduced visibility and make the vehicle less visible to others. Both issues could increase the risk of a crash.
Corrective Actions:
Kia will notify owners by mail and advise you to take your vehicle to a dealership to update the body domain control unit software.
Label
2024-08-15 · campaign 2024-549
Issue:
On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French.
Safety Risk:
These small errors do not affect vehicle safety.
Corrective Actions:
This is not a recall. Kia has corrected the compliance label for all new vehicles.
Steering
2024-04-24 · campaign 2024-240 · 25 vehicles
Issue:
On certain vehicles, the motor driven power steering (MDPS) wiring harness may have been routed incorrectly. As a result, the wiring could become damaged by contact with the steering shaft. If this happens, there could be a reduction or loss of power steering assist.
Safety Risk:
A loss of power steering assist can cause an increase in steering effort, especially at low speeds, and create the risk of a crash.
Corrective Actions:
Kia will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, re-route the MDPS wiring harness. If damage is found, the wiring harness will be repaired or replaced as necessary.
Owner complaints (44)
Owners filed 44 complaints with NHTSA about the 2024 Kia Sorento (4 crashes, 1 fires, 4 injuries reported). Among 24 model years of this model, it ranks #22 for the most complaints (median 255).
| Most-reported problem | Complaints | |
|---|
| Electrical system | 11 | |
| Structure | 7 | |
| Unknown or other | 6 | |
| Engine | 5 | |
| Service brakes | 5 | |
| Power train | 5 | |
| Forward collision avoidance | 3 | |
| Visibility/wiper | 3 | |
Crash test ratings
NHTSA 5-Star Safety Ratings for the 2024 Kia Sorento.
| Version | Overall | Frontal | Side | Rollover |
|---|
| 2024 Kia Sorento SUV FWD | 5★ | 4★ | 5★ | 4★ |
| 2024 Kia Sorento SUV AWD | 5★ | 4★ | 5★ | 4★ |
Fuel economy
EPA ratings for each 2024 Kia Sorento version.
| Version | City MPG | Highway MPG | Combined | Yearly fuel cost |
|---|
| Sorento AWD 2.5 L Automatic (S8) | 23 | 28 | 25 | $2,700 |
| Sorento AWD 2.5 L Automatic (AM-S8) | 20 | 27 | 23 | $2,900 |
| Sorento FWD 2.5 L Automatic (S8) | 23 | 31 | 26 | $2,600 |
| Sorento FWD 2.5 L Automatic (AM-S8) | 20 | 29 | 23 | $2,900 |
| Sorento Hybrid AWD 1.6 L Automatic (AM-S6) | 36 | 33 | 34 | $1,950 |
| Sorento Hybrid FWD 1.6 L Automatic (AM-S6) | 39 | 35 | 37 | $1,800 |
| Sorento Plug-in Hybrid 1.6 L Automatic (AM-S6) | 35 | 33 | 34 | $1,950 |
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Sources: NHTSA recalls, complaints and 5-Star Safety Ratings, US EPA fuel economy and Transport
Canada's Vehicle Recalls Database (contains information licensed under the Open Government Licence – Canada).
Recalls updated 2026-10-30.